Morgan Transfer is Western Washington’s premier moving and storage company. With more than 90 years of experience, it offers a wide range of services to residential and commercial clients throughout the region. This locally owned Lacey business had grown steadily since 1926, when it started moving families from a small shop in Shelton. Along the way, it has become a nationally recognized company and a top United Van Lines agent that can handle all types of moves, from coast-to-coast relocations to international shipments to military moves for our armed forces personnel. If you're looking for different moving options, there's a list of trusted Tacoma, WA relocation experts to consider. Morgan Transfer specializes in packing, moving, and storing household goods, office and industrial equipment, special commodities, electronics, and trade show displays. Its staff has years of experience in the industry, so you can expect personalized service from highly trained professionals committed to providing you with superior customer care.
Morgan Transfer
About Morgan Transfer
Additional Cities Served: Bellevue, Kent, Renton, Auburn, Marysville, LakewoodShow More >
Moving Services
- Local and longdistance moving
- International relocations
- Office and industrial equipment moving
- Special commodities moving
- Electronics and trade show displays moving
- Military service members relocation
- Piano moving
- Specialty moves
- Packing services
- Storage services
Washington Moving License
Inactive
Last Checked: 08/04/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Morgan Transfer
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morgan Transfer is overwhelmingly perceived as providing exceptional, professional, and highly recommended moving services, albeit with a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“they were exceptional and I highly recommend”
“fantastic experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Morgan Transfer generally demonstrates reliability and timeliness, despite a few significant delays and failures to meet scheduled times.
Recent Reviews Mention...
“showed up late”
“never returned my call”
“Arrived on time.”
3. Affordability
Nationwide Average: 7.69/10
Morgan Transfer generally receives positive feedback for being cost-effective and providing quotes that are often less than competitors, though there are instances of dissatisfaction related to unexpected charges.
Recent Reviews Mention...
“had to pay for someone else’s tree”
“had to pay twice the amount upfront”
“great priced quote”
4. Communication
Nationwide Average: 7.53/10
Morgan Transfer generally receives high praise for its responsive, detailed, and friendly approach, despite a few instances of dissatisfaction relating to lack of response and rudeness.
Recent Reviews Mention...
“Darin was quick to inform me about the details.”
“responsive, detailed, transparent, extremely friendly interaction”
“responsive, detailed, and extremely friendly”
5. Stick to Prices
Nationwide Average: 5.99/10
Morgan Transfer generally excels, with most customers reporting costs that met or were below the initial estimates, despite a few mentions of discrepancies.
Recent Reviews Mention...
“estimate was for 2x the amount needed”
“unexpected issues with delivery and containers”
“estimate was on the money”
6. Speed
Nationwide Average: 8.58/10
Morgan Transfer is highly regarded for their quick and efficient moving services, with only a couple of exceptions where the move took longer than expected.
Recent Reviews Mention...
“move was done quickly”
“took 6.5 hours for a studio apartment move”
“moved items arrived much later than promised”
7. Friendliness
Nationwide Average: 8.91/10
Morgan Transfer exemplifies a consistently polite, professional, and courteous demeanor, highlighted by the overwhelmingly positive characterizations of their team, despite a solitary negative remark.
Recent Reviews Mention...
“Friendly, helpful and considerate team”
“helpful and courteous ones!”
“they are good people”
8. Will Hire Again
Nationwide Average: 8.18/10
Morgan Transfer generally receives high praise for their services, with many customers expressing a strong likelihood of rehiring and recommending them, despite a few dissatisfied voices.
Recent Reviews Mention...
“would recommend and hire again”
“would hire again due to positive interaction.”
“I highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Morgan Transfer generally receives high praise for their professional conduct, efficiency, and polite service, despite a few instances of negative feedback regarding professionalism.
Recent Reviews Mention...
“uncaring and misleading crew and office staff”
“transparent and provided great packing tips”
“very professional service provided”
10. Conflict Handling
Nationwide Average: 4.07/10
Morgan Transfer shows a significantly varied response, with instances of immediate and proactive actions to resolve issues, contrasted by several customers feeling neglected or unsatisfied with the company’s efforts to address problems.
Recent Reviews Mention...
“fast and extremely fair claims process”
“long wait for inspector and claim processing”
“immediately took initiative to file a claim”
11. Precision & Care
Nationwide Average: 8.01/10
Morgan Transfer generally provides exceptional care, ensuring minimal damage and treating customers' belongings with great attention, despite a few instances of damage and loss.
Recent Reviews Mention...
“minimal breakage during move”
“movers were careful with our items”
“one or two items arrived damaged”
Customer Insights
Local Move Duration: 6.5 hours from 3 reviews
Interstate Move Duration: 13 days from 6 reviews
Great Crew Members
Darin | really helped with an organized and successful move |
Darin Michael | provided helpful recommendations and information. |
Darin,Ricky | Darin gave great packing tips and Ricky led the crew exceptionally |
Darin, Ashley | Darin was incredible and responsive, Ashley provided great coordination |
Darin, Ashley | responsive, detailed, and took initiative to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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