Golden Services LLC is a full-service moving and storage company with locations in Fife, Lakewood, Oak Harbor, and Spokane Valley, WA. Since 1992, it has provided comprehensive moving services for residential and commercial customers at highly reasonable rates. They are also equipped to perform specialized projects, such as cross-country and overseas shipping, military relocations, and office and industrial moves. Being a part of the movers in Tacoma, WA community for over 25 years, Golden Services has movers expertly trained for any type of move. Their goal is to make your transition as safe and stress-free as possible, wherever you’re headed and whatever the distance one must travel to get there. An agent for Arpin Van Lines, Golden Services completes over 7,000 household and business relocations every year. It offers complimentary, on-site estimates.
Golden Services LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Golden Services LLC
Additional Cities Served: Lakewood, Lacey, Puyallup, University Place, Tumwater, CentraliaShow More >
Washington Moving License
Active
Last Checked: 08/04/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Golden Services LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Golden Services LLC receives mixed reviews, with customers either lauding the company for excellent service and care for belongings or criticising it harshly for poor customer service, rudeness, and disregard for possessions.
Recent Reviews Mention...
“everything went perfectly”
“great experience with the moving service”
“my experience was terrible”
2. Punctuality
Nationwide Average: 8.07/10
Golden Services LLC has received mixed feedback, with comments praising their timely arrivals in some cases, but also criticizing them for significant delays and even failing to show up for appointments.
Recent Reviews Mention...
“the team arrived on time”
“no one showed up or called for scheduled pick-up”
“crew all showed up on time”
3. Communication
Nationwide Average: 7.53/10
Golden Services LLC seems to have a polarized reputation with several instances of excellent interaction contrasted by numerous reports of significant communication problems and unprofessionalism.
Recent Reviews Mention...
“very good humored, pleasant to talk to”
“polite and communicated well by asking questions”
“no one called to update on missed pick-up”
4. Speed
Nationwide Average: 8.58/10
Golden Services LLC generally receives criticism for the slow pace of packing and shipping, though there is an instance of efficient space usage leading to fewer trips.
Recent Reviews Mention...
“unloaded close to 7000lbs in about 4 hours”
“loaded up, transported and unloaded all within 4 hours”
“Quick first day, but issues arose later”
5. Friendliness
Nationwide Average: 8.91/10
Golden Services LLC has highly polarized perceptions, with some customers appreciating their politeness and helpfulness, while others criticize their rudeness and poor customer service.
Recent Reviews Mention...
“very good humored, pleasant to talk to”
“team was very polite”
“their manager is rude”
6. Will Hire Again
Nationwide Average: 8.18/10
Golden Services LLC receives mixed feedback, with some customers expressing high satisfaction and willingness to rehire, while a significant portion would not use or recommend their services again.
Recent Reviews Mention...
“would definitely hire again due to positive experience”
“would recommend Golden Services”
“would not hire again due to poor service”
7. Professionalism
Nationwide Average: 8.31/10
Golden Services LLC has received mixed but mostly negative feedback, with incidents of unprofessional behavior, including mishandling antiques and accusations of theft, though there were a few instances of professional conduct.
Recent Reviews Mention...
“very organized and quick”
“crew conducted themselves well”
“Crew improperly labeled and packed items”
8. Conflict Handling
Nationwide Average: 4.07/10
Golden Services LLC generally falls short in acknowledging or properly rectifying issues, aside from a singular instance where they handled a situation with professionalism.
Recent Reviews Mention...
“did not attempt to rectify missed pick-up”
“No attempts mentioned to rectify damages or problems”
“did not make an effort to right the wrong of damaging item”
9. Precision & Care
Nationwide Average: 8.01/10
Golden Services LLC has received mixed feedback, with some customers praising their meticulousness while many others report significant damage and mishandling of their belongings.
Recent Reviews Mention...
“no damages mentioned, very organized”
“no breakage or scratches”
“Items weren't cared for properly, resulting in damages”
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Isaac, Jake, Ethan | very organized, quick, and good humored |
| Peter, Franco, Leo, Jacek | introduced themselves and just started to work |
| Keith | pleasure of working with Keith |
| Marvin | made sure I have everything and it's set up the way I wanted |
| Big Islander Guy | very hard working |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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