Lile International Co Inc is a full-service moving and storage company that has been providing residential and commercial relocation services since 1959. Founded by Wendell B. Lile, the family-owned company now has eight locations in Oregon and Washington. Their service area includes local, statewide, and nationwide moves. Tacoma, WA moving services include residential, commercial, local, long-distance, international, military, employee, and senior moves. The company is a top-performing North American Van Lines agent, providing high-quality household and commercial relocation services across the United States and the World, and prides itself on superior customer service.
Lile International Co Inc
About Lile International Co Inc
Additional Cities Served: Lakewood, Olympia, Lacey, University Place, Bonney Lake, CentraliaShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Military Moving
- Employee Moving Services
- Senior Moving
- Corporate Relocation
- GSA & Government Moving
- Facilities Moving
- Office Moving Services
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Summarized Review of Lile International Co Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lile International Co Inc seems to have polarized opinions among customers, with some praising excellent service and experiences, while others report profound dissatisfaction, particularly with underestimated costs and poor customer service.
Recent Reviews Mention...
“pretty impressed with the service”
“great people to work with”
“very satisfied with the customer service”
2. Punctuality
Nationwide Average: 8.07/10
Lile International Co Inc generally exhibits timely performance with most reviews praising their on-time arrivals, although there are a few significant instances of delays and scheduling errors.
Recent Reviews Mention...
“Delayed at shipper, missed delivery appointment”
“packers arrived on time both days”
“were a week late getting our stuff”
3. Affordability
Nationwide Average: 7.69/10
Lile International Co Inc receives mixed reviews, with customers highlighting both its reasonable costs and instances of pricing discrepancies compared to initial quotes.
Recent Reviews Mention...
“good value”
“thought it was a reasonable cost”
“cost thousands more than estimated”
4. Communication
Nationwide Average: 7.53/10
Lile International Co Inc experiences mixed feedback, with instances of highly praised interactions contrasting sharply with numerous reports of unresponsiveness and disappointing service encounters.
Recent Reviews Mention...
“communication dropped off after initial good start”
“very satisfied with the customer service”
“super responsive, accurate, and available”
5. Stick to Prices
Nationwide Average: 5.99/10
Lile International Co Inc shows mixed performance, with some customers noting accurate estimates and cost savings, while others experienced inflated charges and costs exceeding initial quotes.
Recent Reviews Mention...
“gave a full upfront indication of what I would be paying”
“gave me cost estimates that were helpful”
“accused of adding weight, charged more”
6. Speed
Nationwide Average: 8.58/10
Lile International Co Inc receives mixed feedback, with some customers praising their efficiency and quickness, while others criticize them for being exceptionally slow and dragging out the moving process.
Recent Reviews Mention...
“was out in 15 minutes”
“worked very quickly”
“Super fast loading”
7. Friendliness
Nationwide Average: 8.91/10
Lile International Co Inc is highly regarded for their professional, polite, and respectful demeanor, despite a rare negative experience emphasizing aggressive sales tactics.
Recent Reviews Mention...
“packers and movers were all pleasant”
“professional and considerate”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Lile International Co Inc has received highly polarized feedback, with some customers expressing strong dissatisfaction and refusal for future hires, while others highly recommend their services and express eagerness to reengage.
Recent Reviews Mention...
“would definitely recommend”
“would use again”
“Highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lile International Co Inc receives a range of feedback, with many customers praising their professional conduct, though there are notable instances of dissatisfaction regarding crew behavior and performance.
Recent Reviews Mention...
“professional and considerate”
“Everything was packed professionally”
“entire team did an exceptional job”
10. Conflict Handling
Nationwide Average: 4.07/10
Lile International Co Inc overwhelmingly demonstrates a lack of effort in addressing or rectifying customer grievances, with exceptions being extremely rare.
Recent Reviews Mention...
“Missing hardware indicates unwillingness to right a wrong.”
“did not right a wrong”
“no response to damages after a week”
11. Precision & Care
Nationwide Average: 8.01/10
Lile International Co Inc receives mixed feedback, with customers praising their carefulness and attention to detail in some instances, while others report significant damage to belongings and property.
Recent Reviews Mention...
“packers and movers were careful with my stuff”
“Everything was packed professionally with no damage”
“very respectful of me and my stuff”
Great Crew Members
Ken,Ed,Greg | Ken, Ed, and Greg all did great |
Sherry, Calvin | Sherry coordinated logistics, Calvin was efficient on-site |
Chuck | Chuck was professional, courteous, and a good leader |
Brandon, Donnie, Ricky, Ken, Jen, Calvin, Keith | provided great care and service |
Ronald, Jonah | expertly moved oversized couch through a standard doorway |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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