This long-standing, family-owned moving company has been moving residents of Tacoma since 1996. As an agent of Stevens Worldwide Van Lines, Mountain Moving & Storage retains the personal customer service of a small business while gaining access to the moving resources of a global van line. Mountain Moving is qualified to perform a wide array of moving services, including everything from residential and commercial moves to junk removal, shipping, packing, crating, furniture assembly, and specialty moves. With specialties in senior and military moves, this company has decades of experience providing people with a smooth and stress-free moving experience. If you are looking for other movers in Tacoma, WA, you may also consider checking our top ten list.
Mountain Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Movers
- Long-Distance Movers
- Office Movers
- Warehouse Storage
- International Movers
- School Moves
- Specialty Moves (including Pianos)
- Packing and Unpacking Services
- Crating Services
- Government Movers
Washington Moving License
Active
Last Checked: 08/04/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Mountain Moving & Storage?
Error. Please try again later.
Summarized Review of Mountain Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mountain Moving & Storage overwhelmingly impresses with most customers praising their professionalism, efficiency, and the superior service delivered by their crews, despite a few critical reviews highlighting significant dissatisfaction and issues with service quality and handling.
Recent Reviews Mention...
“Neglected to schedule our confirmed moving date”
“Excellent move from beginning to end”
“Mountain M&S has great people”
2. Punctuality
Nationwide Average: 8.07/10
Mountain Moving & Storage generally delivers timely service, with many customers praising their on-time arrivals and prompt service, despite a few reports of significant delays or failures to show up.
Recent Reviews Mention...
“Did not show up on agreed date”
“they changed the dates and NEVER showed up”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Mountain Moving & Storage is generally viewed as offering fair and reasonable pricing for their services, despite a few instances of billing discrepancies and perceived high costs.
Recent Reviews Mention...
“Good price irrelevant due to booking error”
“Very reasonable rates”
“was billed far higher than the estimate”
4. Communication
Nationwide Average: 7.53/10
Mountain Moving & Storage exhibits a mixed sentiment with numerous customers praising the helpful, professional, and responsive nature of the staff, while a significant number also report serious issues with booking confirmations, follow-ups, and overall interactions.
Recent Reviews Mention...
“Failed to properly communicate and confirm booking”
“no communication with follow ups nor updates”
“communication poor around missing item”
5. Stick to Prices
Nationwide Average: 5.99/10
Mountain Moving & Storage generally maintains its quoted prices with numerous satisfied customers, though there are notable exceptions where customers faced issues regarding pricing accuracy.
Recent Reviews Mention...
“Did not honor the quoted price due to error”
“received a check less than the promised amount”
“described as honest”
6. Speed
Nationwide Average: 8.58/10
Mountain Moving & Storage overwhelmingly impresses with their rapid and efficient service, despite a few instances of extended breaks, demonstrating a general commitment to quick and thoughtful moving experiences.
Recent Reviews Mention...
“worked quickly”
“they were fast”
“move was done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Mountain Moving & Storage consistently receives high praise for the personable and courteous nature of its team, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“very personable guys”
“T and Robert were so friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Mountain Moving & Storage receives overwhelmingly positive feedback, with the majority of customers expressing high satisfaction and a strong inclination to use their services again.
Recent Reviews Mention...
“recommend to absolutely not use this company”
“Upper happy and impressed with the move”
“Very unprofessional business”
9. Professionalism
Nationwide Average: 8.31/10
Mountain Moving & Storage overwhelmingly receives praise for its crew's professionalism, highlighted by their efficiency, respectful demeanor, and proficiency, despite a few instances of dissatisfaction related to unprofessional conduct.
Recent Reviews Mention...
“Crew was outstanding”
“unprofessionalism and not showing up”
“Agent was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Mountain Moving & Storage generally demonstrates a lack of effort to correct issues, despite a few instances where they showed a willingness to assist or address problems.
Recent Reviews Mention...
“No effort to right the major scheduling wrong”
“did not rectify the issue with the missing pistol”
“willing to help in any way”
11. Precision & Care
Nationwide Average: 8.01/10
Mountain Moving & Storage generally receives high praise for their careful and respectful approach to moving and storing belongings, despite a few reports of damage and handling issues.
Recent Reviews Mention...
“Didn't have a single damaged item”
“worked quickly and carefully”
“extremely careful with everything”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| T, Robert | T and Robert were helpful and friendly |
| T | T and his crew made me laugh and were quick |
| Ed,Cheryl | Ed and Cheryl treat you like family |
| Doug, Shannon, John, Josh, Jenna | provided a thorough estimate, follow-up, and great move day work |
| Ed,Doug | Ed for wonderful job moving, Doug for prompt communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Mountain Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Tacoma Moving Services
Nearby Cities
