Since 1994, Olympic Moving and Storage has been ranked the top Northwest moving company by the American Moving and Storage Association, and also boasts an A+ rating with the Better Business Bureau. This company, as its name implies, is based in the Washington State capital of Olympia, but they have branches all over Washington State, including Seattle, Tacoma, and Spokane. Olympic Moving and Storage offers a wide array of moving services, including local, long-distance, and international moving, senior moving services, office moving services, and even piano moving services!
Olympic Moving and Storage
About Olympic Moving and Storage
Additional Cities Served: Sammamish, Lakewood, Burien, Bremerton, Covington, Bonney LakeShow More >
Moving Services
- Local Moving
- Interstate Moving
- International Moving
- Partial or Full Packing
- Transportation of Goods
- Custom Crating
- Long or Short Term Storage
- Full Value Protection
- Business Solutions
- Moving Labor
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Olympic Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Olympic Moving and Storage is highly regarded by the majority for their excellent service and efficiency, though there are a few instances of dissatisfaction and concern.
Recent Reviews Mention...
“great work by movers”
“provided us the information we needed quickly”
“excited after the initial consultation but ultimately disappointed”
2. Punctuality
Nationwide Average: 8.07/10
Olympic Moving and Storage is generally highly efficient and reliable, with nearly all reviewers praising the company's timely arrivals and commitments, although a few experiences do highlight inconsistencies.
Recent Reviews Mention...
“we get in and out fairly quick”
“showed up right on time”
“She came on time to give me an estimate”
3. Affordability
Nationwide Average: 7.69/10
Olympic Moving and Storage receives mixed feedback, with some customers finding prices reasonable and below estimates, while others feel overcharged and ripped off.
Recent Reviews Mention...
“price was very reasonable”
“feel a little ripped off”
“came in under the estimate”
4. Communication
Nationwide Average: 7.53/10
Olympic Moving and Storage generally receives high praise for their helpful staff and consistent updates, though a few instances of poor communication and lack of contact were reported.
Recent Reviews Mention...
“employees are always helpful”
“sales team was very quick to provide us information”
“never heard from them again”
5. Stick to Prices
Nationwide Average: 5.99/10
Olympic Moving and Storage generally has mixed feedback but tends towards positive experiences, showing both instances of accurate estimates and deviations causing customer dissatisfaction.
Recent Reviews Mention...
“no surprises on costing more”
“they refunded part of the overcharged amount”
“estimate was within $60 of actual price”
6. Speed
Nationwide Average: 8.58/10
Olympic Moving and Storage generally receives praise for their quick and efficient service, despite a few complaints about delays and hastiness leading to issues.
Recent Reviews Mention...
“made quick work of the packing”
“we get in and out fairly quick”
“took over 8 hours to pack up”
7. Friendliness
Nationwide Average: 8.91/10
Olympic Moving and Storage consistently exhibits outstanding customer service, with staff being universally praised for their politeness, helpfulness, and the ability to make stressful situations easier through their welcoming and courteous demeanor.
Recent Reviews Mention...
“employees are always helpful”
“Mrs. Debbie and the others will take good care of you”
“they were friendly and had demonstrated good customer relations”
8. Will Hire Again
Nationwide Average: 8.18/10
Olympic Moving and Storage overwhelmingly receives praise and strong recommendations for future hires, with a substantial majority of clients expressing a clear desire to use their services again despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would highly recommend them”
“never heard from them again”
9. Professionalism
Nationwide Average: 8.31/10
Olympic Moving and Storage generally receives high praise for the professionalism and experience of their moving teams, though a few reviews point out instances of unprofessionalism and damage.
Recent Reviews Mention...
“employees conduct themselves well”
“very professional”
“not professional in handling furniture”
10. Conflict Handling
Nationwide Average: 4.07/10
Olympic Moving and Storage shows a mixed but generally negative response, with several customers expressing dissatisfaction through unresolved issues and difficult claims processes, although a few report satisfactory resolutions.
Recent Reviews Mention...
“never heard from them again”
“did not resolve the issue with the bed”
“got pennies on the dollar for a claim”
11. Precision & Care
Nationwide Average: 8.01/10
Olympic Moving and Storage receives mixed reviews, with several clients praising their attentiveness and protection of items, whereas others experienced damage and carelessness.
Recent Reviews Mention...
“furniture pieces were completely broken”
“possessions are properly protected and handled with respect”
“not wrapping furniture properly”
Great Crew Members
Debbie | Debbie and others are good people to do business with |
Betty | exceptionally helpful at the office |
Lisa | Great service in providing timely estimates and follow-ups |
Brian | Brian and his crew provided excellent service |
Ralph | Ralph was amazing and kept us very updated |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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