In business since 1890, Hansen Bros. Moving & Storage has been a legacy in the industry, serving generation after generation of customers. It is one of the best moving companies in Lynnwood, WA, and it is always looking for ways to improve its services. Hansen Bros. offers comprehensive residential and commercial moves designed to make your life easier. As experienced movers serving Edmonds, WA, it is equipped to handle moves of all sizes, from small apartments to large office spaces. Hansen Bros. has modern, temperature-controlled storage units to keep your belongings safe until you’re ready to take them with you. Rates are competitive, making it easy to budget for your move. Free, no-obligation quotes are also provided, so you can have all the information you need to make the best decision for your move. Hansen Bros. has two other locations in the Puget Sound area. No matter where you’re moving, this company can help get you there.
Hansen Bros. Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hansen Bros. Moving & Storage
Additional Cities Served: Lynnwood, Lake Stevens, Mukilteo, Mountlake Terrace, Mill Creek, MonroeShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hansen Bros. Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hansen Bros. Moving & Storage appears to provide a polarizing experience with numerous clients praising their professionalism, efficiency, and exceptional service, while a significant number of customers report dissatisfaction due to poor service, damage to belongings, and other negative incidents.
Recent Reviews Mention...
“team was both professional and personable”
“Our move has been a total nightmare”
“they do the best storage and service”
2. Punctuality
Nationwide Average: 8.07/10
Hansen Bros. Moving & Storage generally receives high praise for their timeliness and reliability, although there are notable instances where customers experienced significant delays and poor communication regarding scheduling.
Recent Reviews Mention...
“They postponed our delivery date twice”
“team showed up on time”
“5 days late”
3. Affordability
Nationwide Average: 7.69/10
Hansen Bros. Moving & Storage receives mixed feedback, with numerous customers finding their pricing competitive and reasonable, often coming in under estimate, while a significant number of others consider the company overpriced and critique high costs and additional charges.
Recent Reviews Mention...
“company is more expensive”
“materials are affordable compared to Home Depot”
“very high storage cost”
4. Communication
Nationwide Average: 7.53/10
Hansen Bros. Moving & Storage displays a dichotomy in customer experiences with several instances of excellent, personalized service and responsiveness, yet marred by numerous reports of poor communication, unresponsiveness, and lack of clarity, signaling inconsistency in their performance.
Recent Reviews Mention...
“expect us to pay extra cause they under estimated our initial weight”
“personal service and they remember your name”
“issues with the coordinator”
5. Stick to Prices
Nationwide Average: 5.99/10
Hansen Bros. Moving & Storage has a mixed track record, with a number of customers expressing dissatisfaction over prices exceeding original quotes, while others praise the company for accurate estimates and even charging less than promised.
Recent Reviews Mention...
“now want their money before we even have all our shipment”
“difficulty obtaining accurate moving cost estimate”
“never had issues with pricing changes”
6. Speed
Nationwide Average: 8.58/10
Hansen Bros. Moving & Storage generally receives high praise for being fast and efficient, although there are a few notable exceptions where customers experienced significant delays and slow-moving crews.
Recent Reviews Mention...
“lightning fast”
“27 days after they loaded us out”
“5 days late indicates a slow move”
7. Friendliness
Nationwide Average: 8.91/10
Hansen Bros. Moving & Storage generally receives praise for having courteous, personable, and respectful employees, although there are isolated reports of unprofessional and rude behavior from some staff members.
Recent Reviews Mention...
“very personable”
“really impressed with the service”
“Dave and Riley were congenial”
8. Will Hire Again
Nationwide Average: 8.18/10
Hansen Bros. Moving & Storage receives mixed feedback, with a number of customers expressing strong satisfaction and likelihood to rehire, while others have had negative experiences and advise against using the company's services.
Recent Reviews Mention...
“would recommend”
“DO NOT USE THEM”
“recommend not to use them”
9. Professionalism
Nationwide Average: 8.31/10
Hansen Bros. Moving & Storage displays a polarizing reputation, with numerous customers praising their teams as highly professional, efficient, and courteous, while a significant portion of reviews cite serious concerns such as unprofessional behavior, carelessness, and distressing experiences during moves.
Recent Reviews Mention...
“professional team”
“Moving is stressful enough without all this ineptitude”
“movers don't even want to bring it upstairs”
10. Conflict Handling
Nationwide Average: 4.07/10
Hansen Bros. Moving & Storage appears to have a predominantly negative track record, with numerous customers expressing dissatisfaction about unresolved issues and poor claim handling, despite a few instances of commendable service and issue resolution by some staff members.
Recent Reviews Mention...
“items still missing, including our dining room table top”
“the most they could offer me was a sorry & sent me to claims”
“made filing a claim very difficult”
11. Precision & Care
Nationwide Average: 8.01/10
Hansen Bros. Moving & Storage receives a mix of acclaim for meticulousness and criticism for significant damage to customer belongings, indicating inconsistency in their service quality.
Recent Reviews Mention...
“careful with my stuff”
“they completely destroyed my dresser”
“my bike and furniture were damaged”
Customer Insights
Cost: $ 7063.00 from 3 reviews
Local Move Duration: 5 hours from 5 reviews
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
| Dave, Riley | Dave and Riley were congenial and helpful |
| Chuck | kind hearted, understanding, and compassionate |
| Dave, Riley | were well-communicative and trustworthy |
| Antonio | Antonio was pushy and unprofessional |
| John M., Mike R., Nick | very professional and careful with furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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