Hansen Bros. Moving & Storage is proud to be one of the oldest moving and storage companies in Washington State. Founded in 1890, it continues to be a trusted mover for families and businesses in the Puget Sound area. After over a century of operations, it is still locally owned and managed even as it has grown to include multiple facilities, its own fleet of trucks, modern storage, and many moving-related services. For those looking for movers in Bellevue, WA, Hansen Bros. Moving & Storage offers full-service residential moving for homes and apartments as well as commercial moving services for offices and businesses. This locally renowned company also provides secure and clean storage facilities for the safekeeping of your valuables and items.
Hansen Bros. Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Move
- Intrastate Move
- Out of State Move
- International Move
- Storage
- Commercial Moving
- Shipping or Transport
- Move Management Service
- Portable Self Storage
- Piano Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hansen Bros. Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hansen Bros. Moving & Storage receives a mix of very high praise for professionalism and exceptional service, along with some starkly negative feedback regarding instances of poor service quality and terrible experiences.
Recent Reviews Mention...
“service was excellent”
“Our move has been a total nightmare”
“Top notch professional service”
2. Punctuality
Nationwide Average: 8.07/10
Hansen Bros. Moving & Storage has shown inconsistencies, with a mixture of on-time arrivals and commendable communication in some instances, but also facing numerous complaints about missed schedules, delays, and poor time management.
Recent Reviews Mention...
“postponed our delivery date twice”
“packing team showed up on time”
“belongings did not arrive within the promised time frame”
3. Affordability
Nationwide Average: 7.69/10
Hansen Bros. Moving & Storage receives mixed reviews with some customers finding their services and pricing highly reasonable and competitive, while others consider it overpriced and have experienced unexpected additional charges.
Recent Reviews Mention...
“expect us to pay extra”
“Materials more affordable than Home Depot pricing.”
“tried to add more charges.”
4. Communication
Nationwide Average: 7.53/10
Hansen Bros. Moving & Storage experiences mixed reviews, with some customers praising their professionalism and consistent communication while others report significant frustration with poor follow-up, lack of updates, and difficulty in establishing contact.
Recent Reviews Mention...
“asked questions instead of making assumptions”
“angry and frustrated beyond words”
“incredibly difficult to set up communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Hansen Bros. Moving & Storage has received mixed reviews with some customers praising the company for honoring or being below estimates while others have experienced unexpected additional charges and issues with the initial quotes.
Recent Reviews Mention...
“under estimated our initial weight”
“they tried to add more charges.”
“tried to pass off repaired damage as existing”
6. Speed
Nationwide Average: 8.58/10
Hansen Bros. Moving & Storage generally receives high praise for their efficiency and quick service, though there are a few reports of delays and slow performance.
Recent Reviews Mention...
“were fast”
“27 days after loading us out”
“belongings still not received, created frustration”
7. Friendliness
Nationwide Average: 8.91/10
Hansen Bros. Moving & Storage generally receives high praise for the amiable and professional demeanor of its team, with numerous remarks highlighting the courteous, respectful, and pleasant interactions, despite a few isolated instances of perceived rudeness.
Recent Reviews Mention...
“were incredibly friendly”
“Dave and Riley were super nice and congenial.”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Hansen Bros. Moving & Storage receives mixed feedback, with a substantial number of customers expressing high satisfaction and intent to rehire or recommend, while others experienced dissatisfaction and would not consider using their services again.
Recent Reviews Mention...
“moved our safe and treated us with respect”
“DO NOT USE”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Hansen Bros. Moving & Storage generally receives high praise for their skilled and courteous team, although there are some concerns about the experience and conduct of certain crew members.
Recent Reviews Mention...
“incredibly professional crew”
“They conducted themselves professionally”
“lack of care and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Hansen Bros. Moving & Storage has received mixed feedback, with some customers noting a lack of responsibility and poor resolution efforts, while a few have praised the company for problem-solving, making amends for damages, and efforts to improve after receiving feedback.
Recent Reviews Mention...
“still items missing”
“only offered a sorry and sent to claims”
“admitted the process has gone poorly, no resolution provided”
11. Precision & Care
Nationwide Average: 8.01/10
Hansen Bros. Moving & Storage has received a mix of reviews with numerous high praises for their carefulness and attention to detail, contrasted by several critical accounts of mishandling resulting in damage and loss.
Recent Reviews Mention...
“movers were gentle with our belongings”
“items still missing”
“did not shrink wrap, completely destroyed my dresser”
Customer Insights
Cost: $ 4765.00 from 3 reviews
Local Move Duration: 5 hours from 4 reviews
Interstate Move Duration: 4 days from 6 reviews
Great Crew Members
| Dave, Riley | Dave and Riley were exceptionally congenial and helpful. |
| Will | very professional and informed |
| Pete | Pete was informative and professional |
| Dave, Riley | they worked with me to resolve my moving issue |
| John M., Mike R., Nick | provided great professional service and care. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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