Bekins Northwest is a moving company with over 115 years of experience in the industry. The Washington-based company offers a full-service moving solution including local, long-distance, international, and commercial relocation services. They have multiple locations in the state, including Seattle, Tacoma, Federal Way, Olympia, and more. As an agent for Bekins Van Lines, Bekins Northwest focuses on providing top-notch service and is the trusted mover for several large employers such as the Seattle Seahawks and the University of Washington. Their dedicated team of professionals ensures your belongings are securely packed and safely delivered to your desired location. If you're in need of quality Moses Lake, WA moving services, consider exploring more options around the city.
Bekins Northwest
Ranked Top 10 Best Movers in Moses Lake, WA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Northwest
Additional Cities Served: Ephrata, Omak, Chelan, Okanogan, Leavenworth
Moving Services
- Full Service Moving Solution
- Local and InState moving
- Long Distance moving
- International moving
- Commercial moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bekins Northwest
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Northwest receives mixed reviews with several customers reporting exceptional moving experiences and high satisfaction, while others express significant discontent due to damaged furniture, lost items, and poor customer service.
Recent Reviews Mention...
“ruined every single piece of furniture and lost items”
“smooth move from our point of view”
“Amazing company and will use again”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Northwest generally receives positive feedback for arriving on time and completing jobs promptly, despite some instances where they were late or experienced delays.
Recent Reviews Mention...
“refused to let anybody by and caused a blockage”
“They were on time”
“driver showed up on time, but loading was delayed”
3. Affordability
Nationwide Average: 7.69/10
Bekins Northwest receives mixed feedback, with some customers finding the services reasonably priced or under budget, while others feel the costs were too high or not worth the services rendered.
Recent Reviews Mention...
“Quote was spot on and reasonable”
“service was not worth the expenses incurred”
“final cost was less than original estimate”
4. Communication
Nationwide Average: 7.53/10
Bekins Northwest appears to have a polarized experience as some customers praise their proactive and informative communication, while others report significant dissatisfaction with poor responsiveness and disrespectful interactions.
Recent Reviews Mention...
“driver was communicating along the way”
“disonest when confronted”
“horrible communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Northwest generally maintains its quoted costs, with many instances of charges being on par with or even less than estimates, though there have been some notable exceptions of significant overcharges and broken price promises.
Recent Reviews Mention...
“Quote was spot on”
“final cost was less than original estimate”
“came in under their estimate”
6. Speed
Nationwide Average: 8.58/10
Bekins Northwest generally provides prompt and efficient service, though there have been notable inconsistencies with some customers experiencing significant delays and slow service.
Recent Reviews Mention...
“at the very end of the delivery window”
“took their sweet time, possibly to get paid more”
“Crew had hustle”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Northwest generally receives high praise for their professional and courteous service, though there are a few isolated reports of disrespectful and unprofessional behavior.
Recent Reviews Mention...
“disonest and disrespectful”
“Very polite to my family”
“hired random people who were unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Northwest receives mixed feedback with a number of customers expressing strong loyalty and satisfaction, ready to recommend and reuse their services, while others are decisively against rehiring due to negative experiences.
Recent Reviews Mention...
“would never recommend this company to anyone”
“would recommend Bekins to anyone”
“will use again for sure”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Northwest has received mixed reviews, with a number of customers praising the crew for being professional, well-trained, and conducting themselves with integrity, while others have criticized the crew for being unprofessional, disorganized, and disrespectful.
Recent Reviews Mention...
“disonest and disrespectful”
“incredibly disorganized”
“rushed me through signing papers”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Northwest generally appears to perform poorly, with customers frequently citing issues with claim resolutions, lack of proper compensation, and an indifferent attitude towards addressing and remedying service failures, though there are rare acknowledgments of attempts to address issues.
Recent Reviews Mention...
“still waiting on claim resolution since July 2022”
“not an unbiased third party”
“refused to pay anything in compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Northwest has received mixed feedback, with numerous reports of damaged and mishandled items, but also many instances where belongings were moved carefully and arrived without any damage.
Recent Reviews Mention...
“scratched all furniture and broke bed parts”
“items arrived without damage”
“furniture they damaged”
Customer Insights
Local Move Duration: 8 hours from 3 reviews
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
| Brian | appreciated the prompt and accommodating service |
| Hillary,Elana | Awesome service from Hillary and Elana |
| Jon Warner | did a very thorough review and explained the process |
| Todd,Chris | worked directly with these people. |
| Curt,Pat | Curt gave a good quote, Pat took great care loading |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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