Help-U-Move is a veteran-owned, locally operated small business in Pasco that handles over 4,000 moves yearly. It has provided residential and commercial moving services to customers in Eastern Washington for more than two decades. With eight trucks and a team of 20 employees, this Wheaton Van Lines agent is able to execute local, statewide, and interstate moves anywhere in the country. Its team is AMSA-certified and rated A+ by the BBB, so you can be assured that they will treat every single one of your items like it was their own family’s treasured possession. Help-U-Move also specializes in retirement and assisted living relocation for senior citizens. It can move specialty items like pianos, hot tubs, safes, billiard tables, and grandfather clocks and help load and unload third-party trucks, vans, and containers. If you're looking for movers in Kennewick, WA, be sure to evaluate your options thoroughly. Help-U-Move donates services to non-profit organizations throughout the region.
Help-U-Move
#1 Ranked Movers in Kennewick, WA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Help-U-Move
Additional Cities Served: Pasco, Richland, Sunnyside, West Richland, Grandview, DuPontShow More >
Moving Services
- Local Moving
- Statewide Moving
- Out of State Moving
- Interstate Moving
- Complete Moving Services
- Residential Moving
- Office Moving
- Piano Moving
- Appliance Moving
- Furniture Moving
Washington Moving License
Inactive
Last Checked: 08/04/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Help-U-Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Help-U-Move is overwhelmingly praised for their professionalism, friendliness, and efficiency in moving services, although there are rare instances of dissatisfaction with timeliness and attitude.
Recent Reviews Mention...
“Wonderful move experience”
“great work by movers”
“These guys were fantastic”
2. Punctuality
Nationwide Average: 8.07/10
Help-U-Move generally receives high praise for consistently arriving on time, with many reports of showing up early or exactly as scheduled, although there are a few instances of being late without proper notification.
Recent Reviews Mention...
“they came the next day”
“they were late and did not notify us”
“Showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Help-U-Move is widely praised for its very fair and competitive pricing, providing excellent value that outweighs its costs, although one instance of pricing dissatisfaction was noted.
Recent Reviews Mention...
“very fair pricing”
“fair pricing”
“affordable”
4. Communication
Nationwide Average: 7.53/10
Help-U-Move consistently receives praise for being responsive, professional, and efficient in their interactions, with numerous customers highlighting their great customer service, clarity in communication, and proactive approach, although there was an isolated issue with a move coordinator not meeting expectations and a concern about late-night emailing.
Recent Reviews Mention...
“great to work with start to finish”
“courteous, funny, efficient”
“impressive communication while working”
5. Stick to Prices
Nationwide Average: 5.99/10
Help-U-Move generally receives praise for being honest and accurate with their cost estimates, though a couple of isolated complaints suggest occasional issues with the quoting process.
Recent Reviews Mention...
“honored an offer they made”
“honest about all costs”
“price given was what was paid in the end”
6. Speed
Nationwide Average: 8.58/10
Help-U-Move consistently receives high praise for their efficient, quick, and professional service, often completing moves swiftly and without unnecessary delays.
Recent Reviews Mention...
“Move was seamless and speedy”
“move was quick”
“efficient and never took a break”
7. Friendliness
Nationwide Average: 8.91/10
Help-U-Move generally receives high praise for their cheerful, polite, and engaging staff, with customers frequently mentioning the movers' positive attitudes, humor, and personable nature, despite a single complaint of insolence and arrogance.
Recent Reviews Mention...
“always smiling and energetic”
“They were cheerful”
“very talkative and nice guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Help-U-Move is highly esteemed by the vast majority of customers for its service, with repeated affirmations of future use and recommendations, despite an isolated report of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would recommend to anyone”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Help-U-Move receives overwhelmingly positive feedback for their team's expert, respectful, and careful conduct during moves, with only a rare mention of arrogance or communication issues.
Recent Reviews Mention...
“very professional team”
“Conducted the move seamlessly”
“professional job done by movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Help-U-Move generally shows proactiveness and a positive approach in addressing issues, although there are a few instances where customers feel neglected or not adequately compensated for company errors.
Recent Reviews Mention...
“quickly remedied the punctured chair situation”
“moved spa for free 10 months later”
“helped problem solve during a big issue”
11. Precision & Care
Nationwide Average: 8.01/10
Help-U-Move generally receives praise for its meticulous and respectful approach to moving delicate items, antiques, and furniture without causing damage, despite a few isolated incidents of minor harm.
Recent Reviews Mention...
“careful with items, moved a piano successfully”
“They were fast and careful”
“packed the truck carefully”
Customer Insights
Local Move Duration: 3.25 hours from 10 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Austin, Daulton, River | careful, thorough, did a fabulous job |
| Austin, Chris, River | packed a 26 foot U-Haul professionally |
| Austin, Chuy, Eli, Marty, Chino | Fantastic move, careful and fast work, helpful |
| Austin, Eli, Liam | did an awesome job, very talkative and nice |
| Steve | owner Steve provided valuable money saving tips |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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