With over 12 years of experience, Joy Moving has built its business on the idea that every move is unique and should be treated as such. It provides personalized service for Seattle residents, companies, and factories, whether they’re moving locally or long distance. Joy Moving has completed over 50,000 moves to date. You can be confident that it has the knowledge and resources to handle all aspects of your relocation, from packing and loading to unloading and unpacking. These movers will disassemble and reassemble your furnishings at no extra charge. They also do furniture delivery and home staging jobs, so you can get everything done in one go. If there are any problems after your move, don’t worry – this company has an outstanding after-sales service. Schedule your move at a time that works best for you. Joy Moving’s Renton office is open every day from 8 a.m. to 8 p.m. To explore other movers in Renton, WA, please navigate back to our city page.
Joy Moving Company Inc.
Washington Moving License
Active
Last Checked: 08/04/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Joy Moving Company Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Joy Moving Company Inc. is overwhelmingly praised for its exceptional, efficient, and professional moving services, although a few customers have expressed significant dissatisfaction.
Recent Reviews Mention...
“the bed frame was damaged and overall dissatisfaction”
“top quality service”
“They provided efficient service.”
2. Punctuality
Nationwide Average: 8.07/10
Joy Moving Company Inc. generally demonstrates reliability and timeliness, with numerous customers praising their ability to arrive on time or early, though there are a few notable instances of delays and scheduling mishaps.
Recent Reviews Mention...
“punctual”
“Arrived early.”
“they came to help me move at three o'clock”
3. Affordability
Nationwide Average: 7.69/10
Joy Moving Company Inc. is overwhelmingly considered highly cost-effective and provides great value, despite a single complaint about unexpected final costs.
Recent Reviews Mention...
“Cheaper than many”
“Great value was mentioned.”
“affordable”
4. Communication
Nationwide Average: 7.53/10
Joy Moving Company Inc. has mixed reviews showing they are often responsive and utilize tools like Google Translate to overcome language barriers, yet struggles with clear communication, particularly due to language barriers and issues related to pricing and service expectations, leading to both high praise and significant criticism from customers.
Recent Reviews Mention...
“responsive”
“customer service kept contacting me”
“customer service so kind and very polite”
5. Stick to Prices
Nationwide Average: 5.99/10
Joy Moving Company Inc. generally maintains transparency and accuracy with their pricing, though there have been notable instances of unexpected charges and dissatisfaction among some customers.
Recent Reviews Mention...
“very transparent to the prices, no hidden fees”
“no mention of price changes, so giving benefit to the company ”
“final bill was significantly higher than hourly rate”
6. Speed
Nationwide Average: 8.58/10
Joy Moving Company Inc. is overwhelmingly praised for their efficiency and quick service, notwithstanding a few concerns regarding delays and inefficiency in isolated incidents.
Recent Reviews Mention...
“Worked efficiently.”
“took them two and a half hours to help us move”
“moved everything without any damage implies speediness ”
7. Friendliness
Nationwide Average: 8.91/10
Joy Moving Company Inc. is overwhelmingly described as polite, professional, and exceptionally friendly despite a couple of reports of unprofessional behavior.
Recent Reviews Mention...
“extremely courteous and professional ”
“truly great movers”
“they were very unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Joy Moving Company Inc. is overwhelmingly likely to be rehired by the vast majority of its customers, despite a small number of strongly negative experiences.
Recent Reviews Mention...
“very unhappy”
“would hire again”
“Would use again.”
9. Professionalism
Nationwide Average: 8.31/10
Joy Moving Company Inc. receives predominantly positive feedback for their efficiency, reliability, and professional behavior, despite a few instances of unprofessionalism noted by some customers.
Recent Reviews Mention...
“demanded a large tip, overall unprofessional behavior”
“efficient and reliable indicates professionalism”
“amazing arrangement in the truck”
10. Conflict Handling
Nationwide Average: 4.07/10
Joy Moving Company Inc. shows inconsistency, with some customers praising quick reimbursements and issue resolution, while others criticize lack of effort and carelessness from management.
Recent Reviews Mention...
“No effort to rectify the embarrassing situation”
“reimbursed for the broken table when asked”
“no reimbursement for damages as promised”
11. Precision & Care
Nationwide Average: 8.01/10
Joy Moving Company Inc. generally receives praise for their meticulous and protective measures, though there are a few instances of dissatisfaction due to damage and handling errors.
Recent Reviews Mention...
“careless with bed frame and other items”
“Took good care of furniture.”
“wrap almost everything”
Customer Insights
Cost: $ 833.00 from 3 reviews
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 2.25 hours from 18 reviews
Great Crew Members
Ali | keeps me updated with important dates |
Zheng, Jin | very professional and took good care of our grand piano |
Li, Yang, Chen | showed great attention to detail and professionalism |
Lan | Mr Lan very understanding and professional |
Tang, Jin | Mr. Tang and Mr. Jin are really helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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