Founded in 1987, Renton Highlands Self Storage operates 75 storage facilities across Washington, Oregon, New Mexico, and Arizona. Serving as one of the experienced movers in Renton, WA, the company offers a variety of storage unit sizes, state-of-the-art security, and friendly on-site management. Additional services include moving and packing supplies, heated units to prevent moisture, senior and military discounts, as well as truck rentals. Urban Self Storage prioritizes customer satisfaction and provides exceptional service with a wide range of amenities, ensuring a secure and convenient storage experience for its clients.
Renton Highlands Self Storage
based on 107+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Renton Highlands Self Storage
Moving Services
- Truck Rental
- Moving Resources
- Moving Supplies
- Storage Tips
- Packing Supplies
- Customer review building
- Rental rate management
- Reduced overhead through performance audits
- State of the art security for moving items
- Heated units for secure item storage
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Summarized Review of Renton Highlands Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.76/10
Nationwide Average: 8.44/10
Renton Highlands Self Storage is highly regarded for its exceptional experience, accessibility when needed, and the positive interactions customers have with Mrs. CC.
Recent Reviews Mention...
“very good experience working with Mrs.CC”
“great work at Renton Highlands Self Storage”
“”
2. Affordability
7.08/10
Nationwide Average: 7.69/10
Renton Highlands Self Storage is considered extremely expensive due to additional charges.
Recent Reviews Mention...
“very affordable and perfect for our needs”
“found the facility affordable”
“got a good deal on the unit”
3. Communication
7.03/10
Nationwide Average: 7.53/10
Renton Highlands Self Storage has a mixed performance with instances of great customer service and availability contrasting sharply with complaints about lack of resolutions, poor customer service, unavailability, and stress displayed by staff.
Recent Reviews Mention...
“CeCe provided exceptional customer service”
“CeCe was very kind and extremely supportive”
“CC made me feel cared for from the first call”
4. Stick to Prices
2.52/10
Nationwide Average: 5.99/10
Renton Highlands Self Storage reportedly does not adhere well, as evidenced by charges for an additional two months instead of issuing a refund.
Recent Reviews Mention...
“tried to charge for pre-existing damage”
“insurance only paid 500 out of 2K expected”
“charged for an additional 2 months instead of refund”
5. Friendliness
8.85/10
Nationwide Average: 8.91/10
Renton Highlands Self Storage consistently receives praise for its welcoming staff, particularly highlighting Kimberly's exceptional manner.
Recent Reviews Mention...
“CeCe was very pleasant”
“CeCe was kind and demonstrated a personal human touch”
“CC was very caring and committed”
6. Will Hire Again
6.64/10
Nationwide Average: 8.18/10
Renton Highlands Self Storage receives a mixed response with several customers expressing high satisfaction and willingness to recommend the business, while others have significant safety concerns and legal disputes leading to a negative rehiring outlook.
Recent Reviews Mention...
“would choose them again because of CC”
“would definitely rent here again”
“recommend this business”
7. Professionalism
6.45/10
Nationwide Average: 8.31/10
Renton Highlands Self Storage is severely criticized for its horrible ownership and visible staff stress.
Recent Reviews Mention...
“CeCe was helpful and professional”
“staff are hilarious but very professional”
“staff is remarkable”
8. Conflict Handling
1.68/10
Nationwide Average: 4.07/10
Renton Highlands Self Storage has disappointed customers due to management's failure to provide solutions and not following through with offered refunds.
Recent Reviews Mention...
“management failed to provide a solution”
“just felt really bad, didn't rectify beyond minimal effort”
“did not follow through with the refund offer”
Great Crew Members
| CeCe | CeCe provided exceptional customer service |
| CeCe Etienne | CeCe was very kind and extremely supportive, felt like family |
| CC | CC is the main reason I was pleased |
| CeCe | made the rental process easy, was very pleasant, helpful, and professional |
| Doug, Joe | Doug and Joe were thorough and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Renton Highlands Self Storage
3408 NE 4th St, Renton, WA, 98056
(425) 654-4829
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