Urban Self Storage, founded in 1987, operates 75 storage facilities across Washington, Oregon, New Mexico, and Arizona. With over 30 years of experience in the storage industry, the company offers a variety of services, including state-of-the-art security with motion sensors and video surveillance, knowledgeable on-site managers, moving and packing supplies, heated units, and truck rentals. Urban Self Storage is customer-centric and provides senior and military discounts as well as excellent moving resources to assist clients throughout the moving process. The company's expertise and commitment to its customers contribute to the pool of trusted movers in Renton, WA.
Storage One @ Benson
About Storage One @ Benson
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
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Summarized Review of Storage One @ Benson
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Storage One @ Benson receives high praise for its customer service, making it highly recommended.
Recent Reviews Mention...
“Lane's the real deal, very impressed, happy, and satisfied”
“Not bad”
“great service”
2. Affordability
Nationwide Average: 7.69/10
Storage One @ Benson generally provides reasonable rates and value for the price, though some customers were disappointed with promotional offers not meeting expectations.
Recent Reviews Mention...
“not the cheapest but still a good deal”
“price on point with others in the area”
“pricing a bit higher”
3. Communication
Nationwide Average: 7.53/10
Storage One @ Benson generally receives high praise for their helpful and friendly staff, exceptional customer service, and proactive assistance, although there was an isolated complaint about a lack of prior notification regarding a reservation issue.
Recent Reviews Mention...
“extremely friendly, knowledgeable, & helpful”
“great service every time”
“great customer service”
4. Friendliness
Nationwide Average: 8.91/10
Storage One @ Benson consistently receives praise for its awesome, personable, and helpful staff who are known for their great customer service and going out of their way to ensure a friendly welcome.
Recent Reviews Mention...
“extremely friendly”
“Lane is so inviting, welcoming, and lively.”
“the people that work there are awesome”
5. Will Hire Again
Nationwide Average: 8.18/10
Storage One @ Benson overwhelmingly receives high recommendations and repeat business intentions, despite one significant dissatisfaction.
Recent Reviews Mention...
“very impressed, happy, and satisfied”
“will continue to rent from there for as long as I need to”
“never disappointed”
6. Professionalism
Nationwide Average: 8.31/10
Storage One @ Benson is highly regarded for having awesome people working there.
Recent Reviews Mention...
“knowledgeable & helpful, smooth process”
“Professional and understanding.”
“the people that work there are awesome”
7. Conflict Handling
Nationwide Average: 4.07/10
Storage One @ Benson demonstrates mixed feedback, with some customers feeling their needs have been more than met by the front staff, while others felt let down without an offer to amend issues.
Recent Reviews Mention...
“appreciated the flexibility shown”
“needs have been more than met by the front staff”
“didn't offer to make it up to me”
Great Crew Members
Lane | Lane is extremely friendly, knowledgeable, & helpful |
Lane | Lane is so inviting, welcoming, and lively. |
Nicole | Nicole deserves praise for contributing to a positive experience |
Jordan | Jordan is professional, helpful, and a problem solver. |
Tracy | Tracy helped me get a good deal, very kind. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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