In business for more than 115 years, Bekins Northwest is a family-owned company that has moved more Washington residents than any other mover. It has over 300 team members in 11 locations within the state, including Richland, which services Pasco, Kennewick, Benton City, Burbank, Connell, Othello, and all of Eastern Washington. Bekins Northwest provides professional movers who are fully trained and vetted to make your move as stress-free as possible. Whether you’re moving locally, state to state, or overseas to another country, it will get the job done on time and on budget. Services come with full value protection. They include office and industrial relocation, packing and crating, and short and long-term storage. Bekins Northwest is the mover of choice of some of Washington’s largest employers, including the Seattle Seahawks, Seattle Mariners, Providence, and Burke Museum.
Bekins Northwest
Ranked Top 10 Best Movers in Kennewick, WA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Northwest
Additional Cities Served: Pasco, Richland, Wenatchee, Walla Walla, Moses Lake, EllensburgShow More >
Moving Services
- Full Service Moving Solution
- Local and InState Moving
- Long Distance Moving
- International Moving
- Commercial Moving
- Packing Services
- Storage Solutions
- Furniture Moving
- Hourly Moving Services
- LastMinute Moving Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Bekins Northwest
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Northwest generally provides exceptional service and a smooth, professional moving experience, with the majority of customers expressing high satisfaction and commendation for their efficiency and helpfulness, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“made the experience so much easier”
“Bekins is absolutely wonderful”
“Bekins did a great job with both moves”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Northwest generally receives high praise for their timeliness and reliability, with the majority of feedback highlighting their on-time arrivals and ability to accommodate customers' schedules, though there are a few instances of reported delays.
Recent Reviews Mention...
“arrived on time”
“Crew arrived on time”
“were able to deliver on the day that worked best for me”
3. Affordability
Nationwide Average: 7.69/10
Bekins Northwest generally receives positive remarks for reasonable pricing, offering good deals, and often coming under budget, although a few experiences reflect concerns about high costs and feelings of being overcharged.
Recent Reviews Mention...
“reasonable price”
“they gave me a good deal”
“Expensive, maybe worth it but I can't afford”
4. Communication
Nationwide Average: 7.53/10
Bekins Northwest generally exhibits outstanding interaction with clients, reflected in both the proactive and courteous engagement of their staff and their ability to resolve miscommunications effectively, despite some isolated reports of not providing contact information or giving misleading information.
Recent Reviews Mention...
“Their communication was astounding”
“miscommunications but resolved”
“amazing in working with clients”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Northwest generally adheres well to their estimates, often coming in under budget, with an outlier complaint of dishonesty about available units.
Recent Reviews Mention...
“lied about available units”
“no surprises, under estimated budget”
“focused on the importance of the move over profit”
6. Speed
Nationwide Average: 8.58/10
Bekins Northwest generally receives praise for quick and efficient moves, despite a few isolated reports of pressure to rush and slowed service after initial packing.
Recent Reviews Mention...
“proceeded quickly”
“moves were done fast”
“move done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Northwest overwhelmingly receives praise for their crews and staff being courteous, kind, and personable, though there have been rare instances of reported rudeness and discrimination.
Recent Reviews Mention...
“crew was friendly”
“how nice their guys were”
“employees were good natured and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Northwest generally receives high praise from customers for its services, with many indicating they would recommend the company and use it again for future moves despite a few customers expressing dissatisfaction and hesitation to rehire.
Recent Reviews Mention...
“would hire this company again”
“recommend this company and would hire again”
“would call Bekins again”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Northwest generally receives high praise for having a professional, well-coordinated, and knowledgeable team, although there were isolated instances of perceived unprofessionalism.
Recent Reviews Mention...
“crew was professional”
“coordinated a great team to help us”
“work professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Northwest has received predominantly negative feedback for their resolution process, with complaints about inadequate compensation and unaddressed damages, although a few customers noted satisfactory responses when insisted upon.
Recent Reviews Mention...
“Process to fix the damage was unacceptable”
“only compensated partially for damaged item”
“did not rectify broken gate issue”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Northwest generally receives high praise for their attentiveness and care, although there have been some reports of damages and moving-related issues.
Recent Reviews Mention...
“our things were taken well care of”
“all our items were shown great care”
“handle belongings with care”
Great Crew Members
| Manny, Thomas | Received white glove treatment from them |
| Skip,Manny,Penny | professionalism, excellent crew work, helpfulness |
| Mike C.,Penny | Mike C. and Penny made the process stress free |
| Ken | amazing in working with clients |
| Elizabeth | Elizabeth was always friendly and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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