When you think of the term "gentle giant", a moving company might not be the first thing that comes to mind. That said, this company is "head and shoulders above the rest," offering expert care and efficiency with every move it performs. Gentle Giant operates over 20 locations across the country, including Seattle, making it the prime choice for anyone who is looking to move across state lines! As a large, nationwide company, Gentle Giant offers a huge list of moving services, including local and long-distance relocation services, storage, moving supplies, packing, and more. With experience in Tacoma, WA moving services since the early 2000s, Gentle Giant Moving Company generates nearly 80% of its business from referrals.
Gentle Giant Moving Company
Exceptional
based on 973+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Olympia, University Place, Maple Valley, Covington, Bonney Lake, ArlingtonShow More >
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moving Services
- Long Distance Moving Services
- Packing Services
- Unpacking Services
- Moving Box Delivery Services
- Craning & Specialty Moving Services
- Storage Facilities
- White Glove Moving Services
Washington Moving License
Active
Last Checked: 08/04/22Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.54/10
Nationwide Average: 8.44/10
Gentle Giant Moving Company is highly praised for their professionalism, efficiency, and customer service, often described as providing excellent, smooth, and stress-free moving experiences, with only a couple of less satisfied remarks.
Recent Reviews Mention...
“they really made the big day enjoyable”
“great customer service and professional crew made the move excellent”
“excellent customer service and overall experience”
2. Punctuality
9.31/10
Nationwide Average: 8.07/10
Gentle Giant Moving Company is consistently recognized by clients for arriving on time, with frequent mentions of their crews being prompt, early, or right on schedule, although there are isolated grievances mentioning late arrivals or notification issues.
Recent Reviews Mention...
“the team was timely”
“were friendly, timely”
“The team showed up on time”
3. Affordability
8.82/10
Nationwide Average: 7.69/10
Gentle Giant Moving Company is generally perceived as providing reasonable prices and good value, with numerous instances of the final cost coming in under estimates or being lower than competitors, despite a few mentions of higher invoices and weekend premiums.
Recent Reviews Mention...
“more affordable of the two companies”
“worth the money for peace of mind”
“very reasonable cost”
4. Communication
8.48/10
Nationwide Average: 7.53/10
Gentle Giant Moving Company generally maintains exceptional client interactions, with numerous testimonials praising their great customer service, proactive and clear communication, and responsiveness, although there are a few instances where customers reported issues with follow-up and contact.
Recent Reviews Mention...
“great customer service leading up to the move”
“excellent customer service”
“courteous and walked us through every step”
5. Stick to Prices
9.13/10
Nationwide Average: 5.99/10
Gentle Giant Moving Company is consistently praised for providing accurate estimates and often charging less than quoted, with only a few instances of billing higher than expected.
Recent Reviews Mention...
“the estimate was accurate”
“cost came in within estimated range”
“charged me only about half of the quote”
6. Speed
9.84/10
Nationwide Average: 8.58/10
Gentle Giant Moving Company consistently receives praise for their efficiency, with customers highlighting their rapid pace, ability to move swiftly even in challenging conditions, and completing jobs quickly often ahead of schedule, showing a clear dedication to saving time without sacrificing quality.
Recent Reviews Mention...
“super fast during the move”
“efficient in moving the staircase”
“crew was extremely efficient in packing and loading”
7. Friendliness
9.78/10
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently demonstrates exceptional kindness, professionalism, and an enjoyable demeanor, earning high praise for their easygoing and considerate interactions with customers during moves.
Recent Reviews Mention...
“kind, helpful and just plain nice”
“guys on the job were easy to work with”
“awesome to work with”
8. Will Hire Again
9.31/10
Nationwide Average: 8.18/10
Gentle Giant Moving Company is overwhelmingly praised by customers who enthusiastically express a high likelihood of rehiring the company, often recommending it to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“really made the big day enjoyable”
“will be back next move”
“recommended this company to friends”
9. Professionalism
9.67/10
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently receives high praise for its hardworking, efficient, and exceptionally professional team that often goes above and beyond in delivering their services.
Recent Reviews Mention...
“super hardworking and professional”
“guys on the job were professional”
“professional in handling the move”
10. Conflict Handling
7.21/10
Nationwide Average: 4.07/10
Gentle Giant Moving Company generally demonstrates a strong commitment to resolving issues, with instances of proactive reparations and prompt problem resolution, despite a few cases of missing follow-up or unresponsiveness.
Recent Reviews Mention...
“resolution of a problem”
“went above and beyond to move the couch”
“worked to correct and repair by reimbursing and cleaning”
11. Precision & Care
9.59/10
Nationwide Average: 8.01/10
Gentle Giant Moving Company has consistently received high praise for being very attentive, meticulous, and respectful in ensuring customers' belongings are moved safely and without damage, while two isolated instances of damage or missing items were mentioned.
Recent Reviews Mention...
“also very careful of our home and our stuff”
“took great care with all of our stuff”
“took care moving an awkward and heavy item”
Customer Insights
Local Move Duration: 4 hours from 15 reviews
Great Crew Members
| Kenny, Pavel, Ben, Kaiden | super hardworking, kind, helpful and nice |
| Brandon, Paul, Corey, Ryan, Josh | they were professional, courteous and excellent in their job |
| Erik | Ask Erik about my spiral staircase signifies a job well done. |
| George S., Kenny, Brandon | great scheduling and excellent care of items |
| Drew, Josh, Will, Jared, Luke | everyone mentioned was extremely efficient and prepared |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
21086 24th Ave S # 125, SeaTac, WA, 98198
(206) 213-0426
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