Established in 2018, Alto Moving is a family-owned and operated moving company based in Seattle, Washington. Providing timely and insured services, they specialize in residential moving, apartment moving, senior moving, piano moving, office moving, and professional packing and crating. Their trucks are fully equipped with professional moving supplies and tools, ensuring efficient and safe transportation of goods. Alto Moving operates with a focus on trust and customer service, offering guaranteed services such as 24/7 communication and roadside assistance, cargo tracking, and on-time delivery. In addition to their moving services, Alto Moving can provide boxes and packing materials prior to the move date.
Alto Moving
About Alto Moving
Additional Cities Served: Everett, Kirkland, Auburn, Marysville, Burien, SeaTacShow More >
Moving Services
- Residential Moving
- Apartment Moving
- Senior Moving
- Piano Moving
- Office and Commercial Moving
- Professional Packing and Crating
- Single Item Delivery
- Appliance Moving
- Professional Pad Wrapping and Piano Boards
- Downsizing Assistance
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Alto Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Alto Moving generally receives high praise for its moving services, marked by professionalism and efficiency, despite a few critical reports of no-shows and poor experiences.
Recent Reviews Mention...
“great work by movers”
“Best moving experience by far”
“smooth move overall”
2. Punctuality
Nationwide Average: 8.07/10
Alto Moving has mixed feedback, with complaints about being late or unprepared, but also several reports of being on time.
Recent Reviews Mention...
“they were punctual”
“Original crew didn't show due to car troubles.”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Alto Moving generally offers reasonable prices, though there has been an instance where it ended up being far more expensive than initially quoted.
Recent Reviews Mention...
“Pricing was great”
“fantastic price”
“ended up being far more expensive than quoted”
4. Communication
Nationwide Average: 7.53/10
Alto Moving has mixed reviews with some customers facing significant issues like lack of response and miscommunication, while many others praise their promptness and efficiency in handling communications effectively.
Recent Reviews Mention...
“Very good communication”
“had great communication”
“answered questions without making me feel stupid”
5. Stick to Prices
Nationwide Average: 5.99/10
Alto Moving has mixed reviews with some customers praising their upfront cost policy while others experienced significant deviations from initial estimates.
Recent Reviews Mention...
“no payment took place due to no show”
“charged nearly double the quoted price”
“charged for a full additional hour mistakenly”
6. Speed
Nationwide Average: 8.58/10
Alto Moving generally receives high praise for their quick and efficient service, despite a few instances of unpreparedness leading to delays.
Recent Reviews Mention...
“Moved quickly”
“moved them faster than quoted”
“They were fast”
7. Friendliness
Nationwide Average: 8.91/10
Alto Moving has generally positive feedback on their team's courteousness and engaging nature, despite a highlighted negative experience involving the owner.
Recent Reviews Mention...
“Workers were very polite”
“were friendly”
“so kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Alto Moving sees a strong inclination among many customers towards repeated engagement, despite a few highly negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“Will definitely be using Alto moving again”
“smooth move makes me want to hire again”
9. Professionalism
Nationwide Average: 8.31/10
Alto Moving generally receives praise for its skilled, efficient, and professional team, despite a couple of instances highlighting significant concerns regarding professionalism.
Recent Reviews Mention...
“Workers were very professional”
“crew was professional”
“excellent work”
10. Conflict Handling
Nationwide Average: 4.07/10
Alto Moving has shown a consistent lack of effort to address issues, including failing to explain no-shows, take responsibility, rectify extra labor costs, or respond to refund requests.
Recent Reviews Mention...
“Did not make efforts to rectify the situation.”
“agreed to reimburse but never did”
“no explanation given for the no show”
11. Precision & Care
Nationwide Average: 8.01/10
Alto Moving has received mixed feedback, with some distressing reports of damaged and improperly packed items, although several customers have praised their careful moving and handling, resulting in no damage to belongings or locations.
Recent Reviews Mention...
“All of my belongings were carefully wrapped”
“avoided damage using specialty equipment”
“wrapped and protected all my items”
Great Crew Members
John, Riley | did an amazing job and organized my storage well |
John | came well prepared and moved everything efficiently |
John,Tariq,Pete | did an amazing job, were fast, friendly with great communication |
John | responsive and figured out how to make it happen |
John | John and his team did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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