For over 40 years, Seattle, WA's top-rated movers at Gentle Giant Moving Company has been helping residents move their lives forward. This locally owned and operated business knows the ins and outs of the city’s streets and ferry ways. Its movers are adept at navigating all types of apartments, condos, and homes and can even move you inside the same building. In addition to furniture moving services, Gentle Giant provides packing services and supplies, such as boxes, packing paper, and plastic wrap. It also has climate-controlled facilities offering long and short-term storage solutions to meet your needs. Its staff will inventory, label, and store everything themselves in self-contained crates, so you can rest assured your belongings are safe with them. Gentle Giant serves the greater Seattle Tacoma area, including Bremerton, Kent, and Auburn. It can move you long distances to anywhere in the lower 48 states.
Gentle Giant Moving Company
Ranked Top 10 Best Movers in Seattle, WA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving Services
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is widely praised for its professionalism, efficiency, and excellent moving experiences, consistently exceeding customer expectations with highly recommended services.
Recent Reviews Mention...
“best moving experience of my life”
“Excellent service from start to finish”
“executed task professionally”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently receives praise for their timeliness, with the vast majority of reviews highlighting their on-time arrivals, prompt service, and adherence to schedules, despite a few isolated instances of delays and communication issues.
Recent Reviews Mention...
“They were on time”
“Showed up on time”
“The guys doing the estimates were on time”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company is frequently praised for their competitive and reasonable rates, often coming in below estimates and perceived as providing value that exceeds the price paid, although there are isolated concerns about hidden costs and higher weekend rates.
Recent Reviews Mention...
“quoted me nearly 500$ less than competition”
“Worth every dollar implies got more than paid for”
“rates were very reasonable and competitive”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company is highly praised for being communicative, responsive, and clear throughout the moving process, although there are a few isolated reports of unresponsiveness.
Recent Reviews Mention...
“walked us through every step”
“Dominic was communicative during the planning”
“excellent job of communicating”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company consistently receives high praise for accuracy and transparency in their cost estimates, often completing jobs at or under the budgeted amount despite a few instances of billing discrepancies.
Recent Reviews Mention...
“completed the job 2 hours faster than quoted”
“estimate provided for the labor was on target”
“estimate for price/time was spot on”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company consistently receives high praise for their efficiency and proficiency in completing moves quickly, often ahead of schedule, and with a professional and hardworking demeanor that maximizes customer satisfaction.
Recent Reviews Mention...
“completed the job 2 hours faster than quoted”
“efficient and professional”
“quick turn around”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently receives praise for their compassionate, courteous, and professional demeanor, with customers frequently describing the crew as friendly, respectful, and approachable, making the moving experience pleasant and enjoyable.
Recent Reviews Mention...
“wonderful to talk with and spend a day with”
“crew was courteous”
“being compassionate”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company receives overwhelmingly positive feedback, with many customers expressing high levels of satisfaction and a strong intention to use their services again or recommend them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“we'll be lifelong customers”
“would definitely hire again”
“thank them, sincerely”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently receives praise for their courteous, efficient, and highly professional team, with a multitude of comments lauding their skilled and customer-focused service.
Recent Reviews Mention...
“so professional and courteous”
“executed task professionally”
“crew was skilled and courteous”
10. Conflict Handling
Nationwide Average: 4.07/10
Gentle Giant Moving Company is generally proactive and attentive in resolving issues, with numerous instances of swift and satisfactory corrective actions, although there have been a couple of customer complaints regarding follow-up and reimbursement for damages.
Recent Reviews Mention...
“pricing error was corrected promptly”
“Got the invoice issue resolved”
“helped move an extra piece of furniture up a flight of stairs”
11. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company receives high praise for meticulously protecting and carefully moving customers' belongings, with nearly all reviews indicating satisfaction and only rare instances of damage.
Recent Reviews Mention...
“no damage at all”
“handled a heavy couch carefully”
“taking good care of all items”
Customer Insights
Local Move Duration: 4 hours from 14 reviews
Great Crew Members
| Brandon, Paul, Corey, Ryan, Josh | both excellent in doing their job and courteous |
| Dominic, Jared, Drew, Josh, Johnny | they were prepared, skilled, and courteous |
| Brandon, Josh | Brandon and Josh did an excellent job |
| Kenny | Kenny and his team did a great job |
| Erik, Rachel, Ben, Drew | Erik and Rachel helpful with scheduling, Ben and Drew great movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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