For decades, Neighbors Relocation Services has been providing Seattle, WA, with friendly and affordable relocation services. This family-owned company was founded with a dedication to honesty and integrity, so you always know you're getting a fair price. As a North American Van Lines partner, Neighbors Relocation Services has access to a global network of moving consultants and other resources. Consequently, this company can help you move locally, to another state, or even internationally. The company's trained, professional movers are qualified to help you pack, move, and store your belongings safely and efficiently, so your move is a stress-free experience.
Neighbors Relocation Services
About Neighbors Relocation Services
Additional Cities Served: Bellevue, Everett, Renton, Federal Way, Kirkland, RedmondShow More >
Moving Services
- Local moving
- Longdistance moving
- Commercial relocation
- International moving
- Packing services
- Storage services
- Residential moves
- Corporate relocation
- Moving supplies
- Moving consultancy
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Neighbors Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Neighbors Relocation Services is highly regarded for their professionalism, efficiency, and the positive experiences repeatedly expressed by customers, albeit with a few instances of dissatisfaction and issues related to service charges and reliability.
Recent Reviews Mention...
“great work by movers”
“Prompt, professional, kind and courteous”
“great experience from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Neighbors Relocation Services generally receives positive feedback for being on time, though there are notable instances of tardiness and scheduling issues.
Recent Reviews Mention...
“they arrived on time”
“Prompt”
“team was timely”
3. Affordability
Nationwide Average: 7.69/10
Neighbors Relocation Services seems to divide opinion significantly, with numerous customers praising the company for its reasonable prices and value, while a considerable amount express dissatisfaction due to being charged substantially more than initial quotes, suggesting inconsistencies in pricing practices.
Recent Reviews Mention...
“fair prices”
“cost, reasonable too”
“charged significantly more than quoted”
4. Communication
Nationwide Average: 7.53/10
Neighbors Relocation Services generally received positive feedback for their customer service and responsiveness, though they faced criticism from several customers regarding poor communication, scheduling issues, and lack of transparency about fees and services.
Recent Reviews Mention...
“Great customer service”
“kind and courteous”
“great communication from the team”
5. Stick to Prices
Nationwide Average: 5.99/10
Neighbors Relocation Services has a pattern of negative feedback where numerous customers report being overcharged or facing unexpected costs, despite a few instances of accurate or lower-than-expected billing.
Recent Reviews Mention...
“Estimate was accurate”
“pressured to sign a new contract that increased cost”
“overcharged by 50%”
6. Speed
Nationwide Average: 8.58/10
Neighbors Relocation Services generally receives high praise for their efficiency and quickness during moves, despite a few complaints regarding slowness and organizational issues.
Recent Reviews Mention...
“were very efficient”
“team was efficient”
“ran down the ramp with handcart causing boxes to crash”
7. Friendliness
Nationwide Average: 8.91/10
Neighbors Relocation Services overwhelmingly receives praise for their courteous, professional, and pleasant interactions, with a vast majority of reviews highlighting the cheerful and helpful demeanor of the moving crew, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“packers were joyful, even singing”
“kind and courteous”
“movers were kind and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Neighbors Relocation Services receives overwhelming positive feedback, highlighting a strong trend of customers highly recommending and expressing their intent to use the company's services again, despite a few negative reports regarding overall experience and service dissatisfaction.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“I would use your services again”
“would recommend to all and use again”
9. Professionalism
Nationwide Average: 8.31/10
Neighbors Relocation Services exhibits predominantly high standards with many customers commending the team's professionalism, helpfulness, and efficiency, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“professional”
“team was beyond helpful and coordinated well”
“great service ethic and work ethic”
10. Conflict Handling
Nationwide Average: 4.07/10
Neighbors Relocation Services overwhelmingly demonstrates a significant lack of effort to address, compensate for, or rectify damages and concerns, despite rare instances of attempt to ameliorate customer dissatisfaction.
Recent Reviews Mention...
“unwilling to pay for missing or damaged items”
“ignored inquiries about refund”
“unwilling to fairly compensate for damaged bedframe”
11. Precision & Care
Nationwide Average: 8.01/10
Neighbors Relocation Services generally receives high praise for their careful and considerate approach, although there are notable instances of damage and dissatisfaction reported.
Recent Reviews Mention...
“careful with all the furniture”
“expensive kitchen table was bent”
“careful and diligent with my belongings”
Customer Insights
Cost: $ 1226.00 from 12 reviews
Hourly Minimum: 2.5 hours from 7 reviews
Local Move Duration: 6 hours from 38 reviews
Interstate Move Duration: 4 days from 16 reviews
Great Crew Members
BJ | BJ took immediate action to help |
Jose | excellent at communicating and understanding |
Andy | Andy was prompt, courteous, and professional |
Tyler, Tylor, Dalton | Took great care and made quick work of packing/loading |
Juan | Juan and his crew were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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