Reliable Moving is a professional moving company based in Seattle, Washington, serving the entire state with residential and commercial moving services since 1996. They offer a range of services including residential moving, commercial and office moving, packing and unpacking, and statewide moving across Washington. Established by a team of experienced professionals, Reliable Moving prioritizes high-quality service, customer satisfaction, and a stress-free moving experience for its customers. The company is proud of its impeccable reputation and strong base of repeat customers and recommendations, aiming to provide first-class service and care for each client's belongings.
Reliable Moving
Fabulous
based on 839+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Reliable Moving
Additional Cities Served: Bellevue, Kent, Everett, Federal Way, Kirkland, RedmondShow More >
Moving Services
- Residential Moving
- Office Moving
- Packing & Unpacking
- Statewide Moving
Awards
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Summarized Review of Reliable Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.9/10
Nationwide Average: 8.44/10
Reliable Moving generally provides excellent service and satisfaction, though there are rare instances of dissatisfaction related to logistical issues and customer service.
Recent Reviews Mention...
“had better experiences but not the worst ”
“did an amazing job with everything”
“great work by movers”
2. Punctuality
7.37/10
Nationwide Average: 8.07/10
Reliable Moving generally demonstrates reliability and timeliness, with many customers noting prompt arrivals and effective communication, despite some instances of delays and poor time management.
Recent Reviews Mention...
“they were about 2-3 hours late ”
“they did not show up”
“showed up on time”
3. Affordability
9.13/10
Nationwide Average: 7.69/10
Reliable Moving is overwhelmingly praised for its reasonable pricing, often being described as cheaper, more cost-effective, or delivering services that are considered to have added value well beyond the charged prices.
Recent Reviews Mention...
“Rates were fair, and were even discounted.”
“Pricing was fair and within our budget”
“Just slightly more expensive than self moving”
4. Communication
8.1/10
Nationwide Average: 7.53/10
Reliable Moving generally excels with numerous mentions of responsiveness, clear communication, and professional behavior, despite a few instances of communication issues and unresponsiveness.
Recent Reviews Mention...
“8 calls back and forth required to communicate ”
“No communication”
“Ben the owner was communicative”
5. Stick to Prices
9.12/10
Nationwide Average: 5.99/10
Reliable Moving generally exhibits a strong track record, with the vast majority of customers reporting quotes and final bills aligning closely or even coming in under the initial estimates, although there was an isolated incident requiring confrontation and a rare case of the cost doubling.
Recent Reviews Mention...
“Was discounted for the extra time needed.”
“got us our estimate right away and stuck to it”
“Move was shorter than quoted”
6. Speed
8.94/10
Nationwide Average: 8.58/10
Reliable Moving is overwhelmingly considered to be efficient and quick, with the majority of reviewers noting their fast and effective moving services.
Recent Reviews Mention...
“were super quick once they started ”
“finished move within 2 hours”
“Needed extra time due to initial truck mistake.”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Reliable Moving is highly praised for its pleasant, courteous, and professionally friendly team, with only a single mention of a less positive experience.
Recent Reviews Mention...
“they are honest, kind”
“everyone was fantastic”
“they are friendly”
8. Will Hire Again
8.6/10
Nationwide Average: 8.18/10
Reliable Moving overwhelmingly receives positive feedback, demonstrating a strong likelihood that many customers would use their services again and recommend them to others.
Recent Reviews Mention...
“might consider hiring again, despite issues ”
“would not hire again”
“would hire again”
9. Professionalism
8.88/10
Nationwide Average: 8.31/10
Reliable Moving predominantly receives praise for their professional, hardworking, and efficient team, despite a few occurrences of unprofessional behavior.
Recent Reviews Mention...
“phenomenal human beings, very professional”
“everyone was fantastic and professional”
“very professional help”
10. Conflict Handling
6.37/10
Nationwide Average: 4.07/10
Reliable Moving shows mixed efforts in addressing issues, with significant instances of proactive solutions and responsiveness, though countered by notable examples of dissatisfaction regarding their problem resolution approach.
Recent Reviews Mention...
“Ben helped with a workaround”
“Great at problem solving”
“fired a mover but did not resolve overall issues”
11. Precision & Care
8.74/10
Nationwide Average: 8.01/10
Reliable Moving is generally highly praised for their meticulousness and attentiveness, despite a few reports of damage and concerns over adherence to instructions.
Recent Reviews Mention...
“appreciative of the care, effort and hard work”
“Staff were bickering, indicating careless handling.”
“handled items with care”
Customer Insights
Local Move Duration: 2.5 hours from 6 reviews
Great Crew Members
| Ben | gave me a lower rate and was communicative |
| Ben | very patient and knowledgeable |
| Ben | Ben the owner was communicative and good to work with |
| Matt, Calvin | hard work, good attitudes and experience |
| Ben | Ben was professional, friendly, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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