Heft Moving is a professional moving company that offers a variety of services to its customers. They handle local relocations within the city and offer services such as loading and unloading, packing and move preparation. Notably, they focus on delivering 'Quality Moving Experiences for the Modern World' with clean-cut crews who are trained professionals. The company follows a "service before sales" approach, offering customized, efficient moving solutions at a straightforward pricing strategy with no hidden fees. For those who are looking for a great selection of movers in Seattle, WA, there are many options to consider which might provide comparably excellent service. The operation hours for Heft Moving are Monday through Friday, 9am-5pm.
Heft Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Loading and Unloading
- Packing
- Household Moving Solutions
- Office Movers
- Corporate Relocation
- Furniture Movers
- Piano Movers
- Electronics Movers
- Retail Movers
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Summarized Review of Heft Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Heft Moving appears to have mixed reviews with some customers experiencing excellent, professional service while others report significant dissatisfaction, including overcharging and unprofessional behavior.
Recent Reviews Mention...
“hot tub move was problematic and expensive”
“great work by movers”
“they were fast and friendly”
2. Punctuality
Nationwide Average: 8.07/10
Heft Moving demonstrates a highly inconsistent performance, with several reviews highlighting timely service while a significant portion report substantial delays and unfulfilled appointments.
Recent Reviews Mention...
“on time”
“perfectly within the time window”
“promptness”
3. Affordability
Nationwide Average: 7.69/10
Heft Moving has received mixed reviews, with several customers complaining about being overcharged or finding the service overpriced, while others praise the company for offering great rates and being significantly affordable compared to competitors.
Recent Reviews Mention...
“ended up paying almost $1400, much higher than quoted”
“affordability”
“Pricing is way better than the highly reviewed ones”
4. Communication
Nationwide Average: 7.53/10
Heft Moving experiences a stark divide in customer experiences, balancing between highly praised proactive and responsive interactions and significant criticism for unprofessionalism, lack of responsiveness, and poor handling of customer service and claims.
Recent Reviews Mention...
“asked for photos to know what tools to bring”
“communication went well”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Heft Moving has received mixed reviews, with some customers appreciating the adherence to initial quotes while others have experienced significant discrepancies and overcharges.
Recent Reviews Mention...
“quoted $800 but charged almost $1400”
“price was as promised”
“charged twice the quoted amount”
6. Speed
Nationwide Average: 8.58/10
Heft Moving receives mixed reviews, with some customers praising their quick and efficient service, while others criticize them for slow and time-wasting practices.
Recent Reviews Mention...
“They were fast”
“got our move done very efficiently”
“done faster than I thought possible”
7. Friendliness
Nationwide Average: 8.91/10
Heft Moving mostly receives praise for their polite, professional, and good-natured staff, although there are a few significant concerns regarding rudeness and negativity.
Recent Reviews Mention...
“They were friendly”
“they were very friendly and helpful”
“for anyone looking for friendly movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Heft Moving exhibits a deeply polarized sentiment, with several customers expressing high satisfaction and intent to reuse their services, while a significant number vehemently oppose rehiring or recommending them due to negative experiences.
Recent Reviews Mention...
“extremely disappointed and won't refer others”
“Highly recommend”
“strongly recommend the team”
9. Professionalism
Nationwide Average: 8.31/10
Heft Moving experiences quite variable feedback, with comments reflecting both highly professional conduct and significant unprofessionalism in equal measure.
Recent Reviews Mention...
“went above and beyond”
“competent and careful move”
“team’s professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Heft Moving overwhelmingly fails to effectively address and resolve customer complaints and issues, with a rare exception of positive action in fixing improperly assembled furniture.
Recent Reviews Mention...
“no response to email about mattress”
“helped fix furniture not properly assembled before”
“did not attempt to rectify the cancellation situation”
11. Precision & Care
Nationwide Average: 8.01/10
Heft Moving has received mixed reviews, with some customers praising their attentiveness and careful handling, while others experienced significant damage to their belongings.
Recent Reviews Mention...
“watched them drop the hot tub”
“new nicks/scrapes in furniture and walls”
“Zero care went into disassembling my desk”
Customer Insights
Cost: $ 1124.00 from 14 reviews
Local Move Duration: 2 hours from 8 reviews
Great Crew Members
| Andrew | did prepare by asking for photos and tools needed |
| Andrew | effective communication |
| Andrew, Wessy | great help and efficient, very professional |
| Andrew, Wilson | Andrew and Wilson were capable and helpful |
| Andrew, Wilson | absolute beasts and total lifesavers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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