Ace Relocation Systems, Inc. is a leading U.S. moving, warehousing, and distribution company with nearly 40 years of experience. Based in Seattle, they offer services across 10 locations nationwide and have global coverage. As a family-owned business and the largest hauler for Atlas Van Lines, Ace prides itself on providing unrivaled customer service for individuals, employee relocation programs, and commercial business clients. Whether you are in need of Tacoma, WA moving services or relocating internationally, they offer a range of services, such as packing materials, crates and containers, expedited air freight, ocean freight, vehicle shipping, as well as customs and immigration assistance. No doubt, technology, like their Virtual Estimates, comes handy in offering fast, convenient, and accurate customer support.
Ace Relocation Systems, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- International Moving Services
- Residential Moving Services
- Employee Relocation Services
- Business Logistics Services
- Longterm storage services
- Shortterm storage services
- Knowledge and assistance in navigating customs and immigration
- Packing services
- Vehicle shipping services
- Expedited air freight for all size shipments
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Summarized Review of Ace Relocation Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ace Relocation Systems, Inc. generally receives high praise for its moving services, with many customers expressing satisfaction through recommendations and commendations of their professional, efficient, and courteous teams, despite a few reports of negative experiences.
Recent Reviews Mention...
“Second time used, everything extremely well packed and shipped”
“easy and quick communication but many issues with service”
“highly recommend the team at Ace”
2. Punctuality
Nationwide Average: 8.07/10
Ace Relocation Systems, Inc. generally receives positive feedback for their timely service, though they have encountered a few significant delays and issues with their scheduling.
Recent Reviews Mention...
“packing team showed up late and unpacking team arrived midday”
“The loading crew was timely”
“showed up when they said they would”
3. Affordability
Nationwide Average: 7.69/10
Ace Relocation Systems, Inc. generally offers competitive and fair pricing, though there have been instances of final prices exceeding initial estimates.
Recent Reviews Mention...
“final price was 10% over the estimated price”
“The price was fair”
“reasonable price”
4. Communication
Nationwide Average: 7.53/10
Ace Relocation Systems, Inc. generally excels with most customers praising their responsiveness, proactive communication, and thorough follow-ups, though a few reports indicate issues with follow-through and responsiveness to concerns.
Recent Reviews Mention...
“initial communication was easy and quick”
“Natasha was communicative from the beginning”
“Natasha was communicative from the beginning”
5. Stick to Prices
Nationwide Average: 5.99/10
Ace Relocation Systems, Inc. exhibits a mixed performance, with some customers praising the company for charging less than the initial quote and others criticizing it for not honoring estimates and changing terms without notice.
Recent Reviews Mention...
“final price was 10% over the estimate”
“estimate did not change despite less items”
“refused to move my tables unless I signed a waiver form”
6. Speed
Nationwide Average: 8.58/10
Ace Relocation Systems, Inc. is overwhelmingly described as efficient and quick, with numerous accounts praising their rapid, yet careful handling of the moving process, despite a few mentions of rushes and delays.
Recent Reviews Mention...
“efficient and quick”
“efficient and quick but careful”
“The crew was hard-working and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Ace Relocation Systems, Inc. is consistently praised for its staff and crew being professional, polite, and making the moving process enjoyable for its clients, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“team that unloaded our van was efficient and professional”
“Mauricio and his team were friendly”
“team were equally customer focused and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Ace Relocation Systems, Inc. generally receives high praise for its services, with many customers expressing a strong intention to use their services again or to recommend them to others, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“would use this relocation company again”
“would NEVER use this moving company again”
“would look no further”
9. Professionalism
Nationwide Average: 8.31/10
Ace Relocation Systems, Inc. is generally viewed positively with numerous clients praising the team's professionalism, customer focus, and efficiency, despite a few reports of inefficiency and unprofessional behavior.
Recent Reviews Mention...
“Extremely professional”
“team was professional but packing team was inefficient”
“Mauricio and his team were customer focused”
10. Conflict Handling
Nationwide Average: 4.07/10
Ace Relocation Systems, Inc. has shown a significantly mixed response, with numerous customers feeling their damage claims and issues were inadequately addressed, yet several accounts praise the company for exceptional service and problem resolution.
Recent Reviews Mention...
“denied most of the damage claims”
“company did not adequately address issues with damage”
“no successful claim resolution after multiple attempts”
11. Precision & Care
Nationwide Average: 8.01/10
Ace Relocation Systems, Inc. shows a mixed reputation with numerous instances of careful and meticulous handling contrasted by significant complaints regarding damage and mishandling of items.
Recent Reviews Mention...
“Nothing broken in either trip”
“lots of damage due to sloppy packing”
“items damaged and poorly handled”
Customer Insights
Interstate Move Duration: 21 days from 3 reviews
Great Crew Members
| Natasha, Mauricio | communicative, customer focused, and efficient |
| Natasha, Mauricio | communicative and customer focused, leading the efficient team |
| Tracie | Tracie knows the business very well and is very helpful |
| John | pointed me in the right direction for relocation package |
| Tracie McGlothern, Michelle Blake, Heino | organized and helpful, amazing customer support, great at client satisfaction |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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