When you need to move, it’s essential that the company handling your belongings is able to meet high standards of honesty and professionalism. Neighbors Relocation Services has an excellent reputation for delivering on these values. A family-owned and operated business for over 70 years, it is one of the most reputable movers in Seattle, serving all the neighboring Washington state communities including as one of the movers in Kent, WA. It provides a full range of residential and commercial moving services, both local and interstate, for those who want their move done right. As a ProMover certified company, Neighbors Relocation Services is dedicated to providing you with first-rate movers equipped with the latest moving tools. It is also a BBB-accredited business with an A+ rating, so you can be confident that you’re working with a reliable company that always puts its customers first. Neighbors Rellocation Services is located in Tukwila and is a leading agent for North American Van Lines.
Neighbors Relocation Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Neighbors Relocation Services
Additional Cities Served: Renton, Auburn, Burien, Des Moines, SeaTac, Maple ValleyShow More >
Moving Services
- Local Moving Services
- Longdistance Moving Services
- Corporate Relocation
- International Moving
- Interstate Moving
- Residential Moving Services
- Commercial Moving Services
- Packing Services
- Storage Services
- Moving Supplies Consultancy
Washington Moving License
Active
Last Checked: 08/04/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Neighbors Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Neighbors Relocation Services receives mixed reviews, with numerous customers praising their efficient work and great customer service, but a significant minority expressing dissatisfaction due to issues like damage, overcharging, and poor service.
Recent Reviews Mention...
“great customer service and efficient work”
“would use your services again”
“great experience from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Neighbors Relocation Services generally performs well with consistent on-time arrivals and effective communication about timing, though there are notable instances of delays and cancellations that impacted their reliability.
Recent Reviews Mention...
“they arrived on time”
“Prompt”
“the movers were timely”
3. Affordability
Nationwide Average: 7.69/10
Neighbors Relocation Services receives mixed feedback, with many customers praising their fair and competitive pricing, while a significant number of others criticize the company for unexpected charges and pricing discrepancies, implying a divide in customer satisfaction regarding cost.
Recent Reviews Mention...
“fair prices”
“cost, reasonable too”
“cost effective as possible for me”
4. Communication
Nationwide Average: 7.53/10
Neighbors Relocation Services experiences varied feedback, with several customers praising its excellent, responsive customer service and thorough communication, while a significant portion reports instances of poor communication, unresponsiveness, and dissatisfaction with clarity and follow-through, indicating inconsistency in their communication performance.
Recent Reviews Mention...
“great customer service”
“super helpful throughout the process”
“team connected with both me and my daughter”
5. Stick to Prices
Nationwide Average: 5.99/10
Neighbors Relocation Services has received mixed reviews, but a significant number of customers report being overcharged and facing unexpected additional fees, suggesting issues with pricing transparency and adherence to initial quotes.
Recent Reviews Mention...
“estimate was accurate”
“overcharged me by 50%”
“made it a point to prioritize”
6. Speed
Nationwide Average: 8.58/10
Neighbors Relocation Services has received overwhelmingly positive feedback for being efficient and quick, though there are notable instances of complaints about delays and slow service.
Recent Reviews Mention...
“were very efficient”
“efficient in helping my daughter move”
“professional and tireless”
7. Friendliness
Nationwide Average: 8.91/10
Neighbors Relocation Services consistently receives high praise for their courteous, professional, and joyful staff, despite a few negative comments about professionalism and customer service.
Recent Reviews Mention...
“packers were joyful, even singing”
“kind and courteous”
“movers were kind and beyond helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Neighbors Relocation Services receives predominantly positive feedback, with a substantial number of clients expressing a strong intent to use their services again, despite a notable presence of dissenting opinions highlighting significant dissatisfaction and advising against rehire.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“would use your services again”
“would recommend and use again if needed”
9. Professionalism
Nationwide Average: 8.31/10
Neighbors Relocation Services generally receives high praise for its skilled, efficient, and supportive teams, though it faces criticism from a minority of clients for unprofessional behavior.
Recent Reviews Mention...
“packers were joyful and singing, shows professionalism”
“professional”
“professional and supportive”
10. Conflict Handling
Nationwide Average: 4.07/10
Neighbors Relocation Services largely fails to adequately address, compensate, or efficiently resolve customer complaints and issues, despite a few instances of attempts to amend situations.
Recent Reviews Mention...
“claims departments awful to deal with”
“ignored my inquiries to discuss a refund”
“Lost custom hardware for bed and poor compensation.”
11. Precision & Care
Nationwide Average: 8.01/10
Neighbors Relocation Services generally receives high praise for their careful and considerate approach to moving belongings, though there are notable instances of damage and mishandling that raise concerns.
Recent Reviews Mention...
“careful with all the furniture”
“bent kitchen table and missing items”
“careful and diligent with my belongings”
Customer Insights
Cost: $ 1172.00 from 24 reviews
Hourly Minimum: 2 hours from 10 reviews
Local Move Duration: 5.25 hours from 44 reviews
Interstate Move Duration: 4 days from 18 reviews
Great Crew Members
| BJ | coordinated efficiently from Florida to Seattle |
| Jose | Jose was excellent at communicating and managing the move |
| Andy | Andy and his crew were courteous and professional |
| Tyler, Dalton, Tylor | handled it very well and everything arrived safely |
| Tyler, Tylor, Dalton | made quick work of packing and loading |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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