Jordan River Moving & Storage is a local moving company based in Kirkland, Washington, with additional locations in Vancouver, Washington, and Columbia, South Carolina. They have been in business for nearly two decades, providing a range of services including local moves, cross-country moves, commercial moves, and overseas relocations. Their team of professional movers is trained to handle everything from antiques to fine art, pianos, and more. They offer online or in-person free quote estimates and comprehensive insurance coverage for all types of moves. If you are looking for movers in Vancouver, WA, do not hesitate to check other options. With a focus on high-caliber service personnel and hassle-free, damage-free moves, Jordan River Moving & Storage prioritizes quality and integrity.
Jordan River Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Jordan River Moving & Storage
Additional Cities Served: Scappoose, Woodland, Long Beach
Moving Services
- Hourly rated moves within the same state
- Experience in office, local, cross country, and overseas moves
- Online or inperson free quote estimates
- Available comprehensive insurance coverage for all kinds of moves
- Hasslefree and damagefree moves
- Local Moves
- Cross Country Moves
- Commercial Moves
- Overseas Moves
- Moving Insurance
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Jordan River Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jordan River Moving & Storage elicits mixed feelings with numerous customers experiencing significant dissatisfaction, while a notable portion express strong satisfaction and commendations for their service.
Recent Reviews Mention...
“couldn't be happier with the service”
“Jordan River Moving provided excellent service”
“quality was poor, overcharged by $2000”
2. Punctuality
Nationwide Average: 8.07/10
Jordan River Moving & Storage has a notably mixed record with numerous instances of on-time arrivals and commendations for timeliness, contrasted by several reports of significant delays and communication issues regarding scheduling.
Recent Reviews Mention...
“delivery as promised shows punctuality”
“Pickup and delivery dates changed and were late.”
“They were right on time”
3. Affordability
Nationwide Average: 7.69/10
Jordan River Moving & Storage garners mixed reviews, with some customers finding their pricing to be excellent and cheaper than alternatives, while a notable number of others report issues with significant increases from the initial quote, hidden fees, and charges that make the service less affordable than expected.
Recent Reviews Mention...
“demonstrated remarkable affordability”
“they tried to charge us an additional $2000”
“the cost was excellent”
4. Communication
Nationwide Average: 7.53/10
Jordan River Moving & Storage experiences significant inconsistencies, with numerous customers reporting issues such as rudeness, poor responsiveness, and miscommunications, albeit counterbalanced by a portion of feedback highlighting excellent communication and responsiveness from certain staff members.
Recent Reviews Mention...
“supportive and helpful crew and office support”
“amazing service and communication”
“only given 1 day's notice for delivery”
5. Stick to Prices
Nationwide Average: 5.99/10
Jordan River Moving & Storage has mixed reviews, with numerous complaints about prices being higher than initial quotes, while some customers commend them for accurate or even lower than quoted charges.
Recent Reviews Mention...
“estimate and actual price were close”
“final cost was $2000 over estimate”
“the quote I got was exactly what I paid”
6. Speed
Nationwide Average: 8.58/10
Jordan River Moving & Storage generally receives high praise for being fast and efficient, though there are notable mentions of delays and slower-than-expected service from a minority of customers.
Recent Reviews Mention...
“took more than total estimated time”
“very fast and efficient”
“couldn't have been any smoother or quicker”
7. Friendliness
Nationwide Average: 8.91/10
Jordan River Moving & Storage has many customers reporting positive experiences with the courteous, hard-working, and professional demeanor of its staff, though there are notable instances of unprofessional and rude behavior.
Recent Reviews Mention...
“all were supportive and helpful”
“crew was very kind”
“the men were courteous and hard working”
8. Will Hire Again
Nationwide Average: 8.18/10
Jordan River Moving & Storage has mixed reviews, with a significant number of customers expressing dissatisfaction and unwillingness to rehire, alongside a noteworthy group of satisfied clients who would recommend and reuse their services.
Recent Reviews Mention...
“will sure recommend Jordan River Moving”
“would hire again for future moves”
“terrible experience, would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Jordan River Moving & Storage receives mixed reviews, with some customers praising their courteous, hardworking, and professional behavior, while others criticize them for being unprofessional, unprepared, and engaging in poor communication and handling.
Recent Reviews Mention...
“crew was professional in conduct”
“crew was professional and eager to help”
“professional from the salesman to the last employee”
10. Conflict Handling
Nationwide Average: 4.07/10
Jordan River Moving & Storage primarily demonstrates a lack of effort to address and rectify customer complaints, though there are a few instances where they provided refunds or compensation.
Recent Reviews Mention...
“Did not show willingness to rectify the trauma caused.”
“did not fix or compensate for the damage”
“called me a liar instead of addressing the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Jordan River Moving & Storage receives mixed reviews, with instances of commendable diligence and care in some moves countered by numerous reports of damaged, broken, or mishandled items in others.
Recent Reviews Mention...
“really took care of my belongings”
“fragile items were damaged”
“they left us with broken items”
Customer Insights
Cost: $ 7533.00 from 5 reviews
Local Move Duration: 4 hours from 19 reviews
Interstate Move Duration: 3 days from 28 reviews
Great Crew Members
| Shawn | Shawn was described as an angel for his helpfulness |
| MAURICIO, DANIEL, ROGELIO | this trio will make moving day easier |
| Johnny | patient, hardworking, and figured out apartment setup |
| Jordan | would recommend Jordan River whether you are moving locally or across the country |
| Anna, Miguel, Alias | great team helped with a smooth and timely move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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