Lile North American Moving and Storage is a reputable moving company that has been providing residential and commercial relocation services since 1959. Based in the Pacific Northwest, the company has 8 locations throughout Oregon and Washington. They offer a wide range of services such as local, long-distance, and international moving as well as military, employee, and senior moving. Owned by Diane DeAutremont, Lile is a woman-owned business that holds strong partnerships with North American Van Lines and the Office Moving Alliance, ensuring high-quality service and experience. The company's vision is to be the most customer-focused and innovative transportation and warehousing provider in the Pacific Northwest, offering their expertise as movers in Vancouver, WA.
Lile North American Moving and Storage
About Lile North American Moving and Storage
Additional Cities Served: Longview, Camas, Battle Ground, Washougal, Kelso, RidgefieldShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Customizable Packing Services
- Safe and Secure Short and LongTerm Storage
- Unpacking, Uncrating, and Debris Removal
- Courteous and Professionally Trained Movers
Have feedback for Lile North American Moving and Storage?
Error. Please try again later.
Summarized Review of Lile North American Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lile North American Moving and Storage receives a mix of extremely positive and notably negative feedback, indicating varied experiences with their moving and storage services.
Recent Reviews Mention...
“they did not disappoint”
“Absolutely awesome and amazing people”
“packing and unpacking experience was poor”
2. Punctuality
Nationwide Average: 8.07/10
Lile North American Moving and Storage generally demonstrates reliable on-time performance, despite some inconsistencies such as not having a truck available as agreed and forgetting the scheduled move day.
Recent Reviews Mention...
“they taken my load on Monday instead of Friday”
“Renee Eyermann is on time”
“Movers showed up on time to load”
3. Affordability
Nationwide Average: 7.69/10
Lile North American Moving and Storage receives mixed reviews, with some customers finding their services reasonably priced and below estimates, while others experienced significant increases in moving expenses or costs double the estimates.
Recent Reviews Mention...
“Pricing was fair”
“process for reimbursement was difficult.”
“paid a very high price tag ($27,000)”
4. Communication
Nationwide Average: 7.53/10
Lile North American Moving and Storage displays a mixed performance with instances of poor interaction and commendable customer service efforts, showcasing a divided experience among clients.
Recent Reviews Mention...
“team was friendly and responsive”
“everyone in the office has communication problems”
“office staff to warehouse were great”
5. Stick to Prices
Nationwide Average: 5.99/10
Lile North American Moving and Storage consistently fails to adhere to their initial quotes, charging excessive fees and not following contracted pricing terms.
Recent Reviews Mention...
“failure to complete necessary paperwork.”
“never weighted the truck despite PRICELOCK package”
“bill was $900 more than the original quote”
6. Speed
Nationwide Average: 8.58/10
Lile North American Moving and Storage generally has a reputation for slow and inefficient service, despite some instances of quick and efficient work.
Recent Reviews Mention...
“the move itself was chaotic and very poorly managed.”
“packing and loading took much longer than quoted”
“worked quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Lile North American Moving and Storage predominantly receives praise for being pleasant, professional, and courteous, despite a few negative experiences noting rudeness and incompetence.
Recent Reviews Mention...
“team was friendly”
“they are friendly”
“plays favorites which makes for bad business”
8. Will Hire Again
Nationwide Average: 8.18/10
Lile North American Moving and Storage receives mixed feedback with a significant portion of customers expressing high satisfaction and a strong intent to reuse their services, despite some customers having negative experiences.
Recent Reviews Mention...
“would hire again”
“would hire again”
“can't really recommend using this company”
9. Professionalism
Nationwide Average: 8.31/10
Lile North American Moving and Storage experiences mixed reviews, with several customers noting unprofessional behavior, while others praise specific members for their professionalism and courteous conduct.
Recent Reviews Mention...
“Great professionalism”
“GM helped unload and showed great professionalism”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Lile North American Moving and Storage shows inconsistent efforts, with a few instances of positive action overshadowed by numerous complaints of inadequate responses and unresolved issues.
Recent Reviews Mention...
“treated the people that actually work there better”
“contacted by the company and submitted a claim”
“lengthy process to be compensated for damages.”
11. Precision & Care
Nationwide Average: 8.01/10
Lile North American Moving and Storage has garnered mixed reviews, with several instances of damage reported, although some customers have praised their careful handling, especially of antiques and special furniture pieces.
Recent Reviews Mention...
“protected all my belongings shows care in handling”
“NOTHING WAS BROKE”
“not a single item was broken”
Customer Insights
Interstate Move Duration: 8 days from 3 reviews
Great Crew Members
Larry | Larry took care of loading/unloading very professionally |
GM | GM helped unload and showed leadership |
Renee Eyermann,Dennis | guided through process with care, loaded and moved things with care |
Erik G | Erik G turned this place around and promotes growth. |
Renee Eyermann | Renee Eyermann is a terrific salesperson |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Lile North American Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Vancouver Moving Services
Nearby Cities