Positive Moves is a local and state moving company located in Charleston, WV. Offering movers in Charleston, WV, the company specializes in residential and commercial services with packing and furniture assembly for any size move. Large, heavy items are not a problem – this mover has the tools and skills to transport pianos, conference tables, big appliances, and office equipment. With years of experience in the business, Positive Moves is your go-to provider for all of your moving needs. Its movers are honest, dedicated, and have 24/7 availability to be there when you need them most. They show up on time and guarantee on-time delivery of your belongings. Positive Moves has hourly and fixed pricing options, which allows you to plan ahead while knowing upfront what your move will cost. Its rates are cheaper than other moving companies, but it moves at a faster pace.
Positive Moves
Ranked Top 10 Best Movers in Charleston, WV
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Positive Moves
Additional Cities Served: Beckley, South Charleston, St. Albans, Bluefield, Charlestown, Oak HillShow More >
Moving Services
- Longdistance moving
- Local residential moving
- Commercial and warehouse moving
West Virginia Moving License
active
Last Checked: 10/14/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Positive Moves
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Positive Moves generally receives glowing reviews for their exceptional moving services, professionalism, and efficiency, though a few negative experiences highlight issues such as damages and unresponsiveness.
Recent Reviews Mention...
“terrible idea to use this company”
“great work by movers”
“They made my move very easy”
2. Punctuality
Nationwide Average: 8.07/10
Positive Moves generally exhibits promptness and reliability, with the majority of comments highlighting their adherence to agreed-upon times, despite a couple of instances of significant lateness.
Recent Reviews Mention...
“showed up 2 hours late”
“Always got to the correct addresses”
“arrived on time as promised”
3. Affordability
Nationwide Average: 7.69/10
Positive Moves is highly regarded for offering great value and reasonable pricing, though there's a minor concern about the cost of insurance.
Recent Reviews Mention...
“Worth every penny”
“Great value for money”
“Great price”
4. Communication
Nationwide Average: 7.53/10
Positive Moves has received mixed reviews, with numerous customers praising the responsiveness and professionalism of their staff, particularly Dallas, while others have criticized the company for being hard to reach and lacking timely and efficient communication.
Recent Reviews Mention...
“never answered us, hard to reach them”
“Dallas took my call quickly”
“communicated well”
5. Speed
Nationwide Average: 8.58/10
Positive Moves is consistently praised for their quick and efficient service, though there is an isolated complaint about carelessness and a late start.
Recent Reviews Mention...
“these guys are fast”
“workers stayed busy”
“Amazed how quickly they got the job done”
6. Friendliness
Nationwide Average: 8.91/10
Positive Moves is consistently praised for its exceptionally courteous, professional, and friendly staff.
Recent Reviews Mention...
“very professional and friendly”
“employees were very nice”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Positive Moves generally receives high praise for their services, with many customers expressing a strong intention to use them again and recommend them, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“wouldn’t recommend this company to anyone”
“would use their services again”
“Would definitely hire again”
8. Professionalism
Nationwide Average: 8.31/10
Positive Moves is frequently praised for their professional conduct, with numerous commendations for the crew's diligence and professionalism, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Dallas was very professional”
“professional”
“Couldn't ask for better professionalism”
9. Conflict Handling
Nationwide Average: 4.07/10
Positive Moves has a polarized reputation with some customers praising their exceptional assistance and efforts to amend issues, while others express dissatisfaction due to unresponsiveness and failure to compensate for damages or lost items.
Recent Reviews Mention...
“never received a call back about the issue”
“Admitted wrongdoing but hasn't paid for damages.”
“didn't respond to the issue of missing items”
10. Precision & Care
Nationwide Average: 8.01/10
Positive Moves generally receives commendation for safely and securely moving goods, though there are a few instances of notable complaints regarding damages and careless handling.
Recent Reviews Mention...
“items moved safely and without damage”
“Took very good care of my antiques”
“took great care of the items”
Great Crew Members
| Dallas | Dallas was very professional and friendly |
| Dallas | absolutely the best and made the process smoother |
| Dallas, Chad | They provided excellent customer service and professionalism |
| Dallas | Dallas and his team are the best |
| Dallas | Dallas deserved praise for being great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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