Whether you’re moving across the street or across the globe, Central Van Lines knows how to get your belongings safely where they need to be. This locally owned moving company is honored to be a part of the Charleston, WV movers community. It serves all of West Virginia with comprehensive residential moves and commercial relocations for businesses, offices, libraries, and laboratories with minimal downtime. Services include packing and unpacking, furniture assembly, and short and long-term storage at its climate-controlled warehouse facilities. A proud agent for Allied Van Lines, Central Van Lines is experienced in international moves. Its staff is knowledgeable about customs regulations, so your items will arrive at their destination without issues. Through the years, Central Van Lines has earned a reputation for professionalism, timeliness, and seamless service. It has two other locations in Morgantown, WV and Pittsburgh, PA.
Central Van Lines
Ranked Top 10 Best Movers in Charleston, WV
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Central Van Lines
Additional Cities Served: Fairmont, Huntington, Beckley, South Charleston, Ironton, ViennaShow More >
Moving Services
- Local and longdistance moving services
- Residential moving services
- Commercial moving services
- International moving services
- Storage services
- Packing and unpacking services
- Furniture assembly services
- Piano and organ moving
- Custom crating services
- Lastminute moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/16/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Central Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Central Van Lines generally receives positive reviews for their careful handling, professional teams, and exceptional service, despite a few criticisms concerning unexpected charges and property damage.
Recent Reviews Mention...
“everything arrived safely, including a delicate item”
“kind and courteous employees”
“The team was amazing and careful with belongings”
2. Punctuality
Nationwide Average: 8.07/10
Central Van Lines consistently receives high praise for their on-time arrivals, early deliveries, and timely handling of services, although there is a notable exception regarding a shipment not delivered as promised.
Recent Reviews Mention...
“met our expectations for punctuality”
“showed up when they said they would”
“They arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Central Van Lines generally offers reasonable and affordable pricing, with most customers finding the cost below their expectations, despite an isolated complaint about the amount paid.
Recent Reviews Mention...
“reasonably priced”
“Price was reasonable”
“Actual cost was less than the estimate”
4. Communication
Nationwide Average: 7.53/10
Central Van Lines generally exhibits exceptional responsiveness, helpfulness, and professionalism, despite a few reports of unsatisfactory interactions.
Recent Reviews Mention...
“communicated an efficient initial plan”
“very helpful Staff”
“pleased with the representative”
5. Stick to Prices
Nationwide Average: 5.99/10
Central Van Lines generally honors their initial price quotes and often meets or exceeds customer expectations, with a rare instance of an additional charge being reported.
Recent Reviews Mention...
“initial plan was met exactly”
“Quote was reasonable and no mention of price increase”
“got us on their schedule as requested”
6. Speed
Nationwide Average: 8.58/10
Central Van Lines generally receives high praise for efficiency and quickness, with most customers highlighting expeditious service, though there are isolated complaints about delays.
Recent Reviews Mention...
“efficient with the move”
“very efficient”
“Worked quickly, and were very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Central Van Lines consistently receives praise for their kind, courteous, and professional demeanor, though there is a single mention of inappropriate language.
Recent Reviews Mention...
“they are kind and courteous”
“Excellent attitudes and enjoyable to be around”
“team was respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Central Van Lines appears to have an overwhelmingly positive reception, with numerous clients willing to reuse and recommend their services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommend them for a move”
“would definitely hire again due to kindness”
“would use Central Van Lines again”
9. Professionalism
Nationwide Average: 8.31/10
Central Van Lines consistently receives praise for their efficiency and expert knowledge in moving, with reports of respectful, courteous behavior, though there are isolated incidents of unprofessional conduct and damage caused by the crew.
Recent Reviews Mention...
“Brought excellent attitudes and were efficient”
“professional packing and moving team”
“very knowledgeable of what they doing”
10. Conflict Handling
Nationwide Average: 4.07/10
Central Van Lines generally shows an apparent lack of effort and empathy in rectifying issues, despite a couple of instances where they made amends promptly.
Recent Reviews Mention...
“delivered missing item next day”
“no apology for issues, extreme lack of empathy”
“has not offered to pay a dime for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Central Van Lines generally receives high praise for their respectful and conscientious handling of items, though there have been a few reports of significant damage and inadequate service.
Recent Reviews Mention...
“antique curio cabinet was undamaged”
“Careful with our belongings”
“respectful and conscientious handling of items”
Customer Insights
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Chase, Josh, Justin | Efficient, careful with belongings, and had excellent attitudes |
| Casey, George | they were respectful and efficient |
| Joyce | pleased with Joyce in the office |
| Anthony | Anthony was exceptional |
| Anthony Pauley, Gavin Moran, George Keaton SR | Crew were professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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