Big Lick Moving, based in Salem, Virginia, is a family-owned and operated moving company offering specialized services tailored to meet diverse customer needs. Established over eight years ago, the company provides a range of services including local and residential moving within Virginia for distances less than 30 miles, regional intrastate moves beyond 30 miles but within state lines, office relocations, packing, loading/unloading services, and in-home moving. Additionally, they cater to seniors and apartment residents, offering short-term storage solutions. The company distinguishes itself with a commitment to no subcontractors, ensuring that all staff are in-house, contributing to their reliable service. They emphasize transparent and accurate pricing and community involvement by donating 1% of their revenue back to local areas. Their operations span across multiple locations, including Roanoke, Blacksburg, Lynchburg, and several counties around Virginia, ensuring comprehensive service coverage. Their meticulous attention to customer service and community involvement sets them apart in the moving industry.
Big Lick Moving
About Big Lick Moving
Additional Cities Served: Salem, Radford, Vinton, Big Stone Gap, Rocky Mount, White Sulphur SpringsShow More >
Moving Services
- Local & Residential Moving
- Loading/Unloading Services
- Intrastate Moving
- Office Moving
- Packing Services
- InHome Moving
- Apartment Moving
- Senior Moving
- Short Term Storage
Authorized
for Interstate Moves
Last Checked: 12/22/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Big Lick Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Lick Moving exhibits exemplary professionalism, exceptional care, and reliability, consistently achieving stellar results and exceeding expectations, making it highly recommended by customers.
Recent Reviews Mention...
“fanciest move and very impressed with the care taken”
“company displays a high level of professionalism”
“very happy with service provided”
2. Communication
Nationwide Average: 7.53/10
Big Lick Moving ensures ease and efficiency, demonstrated through their exceptional responsiveness, direct access to decision-makers such as the owner, and diligent updates throughout the service process.
Recent Reviews Mention...
“Winston made process easy and followed up with reminders”
“Provides top notch communication”
“Got to speak directly with the owner”
3. Friendliness
Nationwide Average: 8.91/10
Big Lick Moving consistently showcases an exceptional level of kindness, respect, and integrity, with customers highlighting the courteous, caring, and hardworking nature of its team, especially noting owners Winston and Rebecca's standout qualities.
Recent Reviews Mention...
“they were friendly and courteous”
“is very helpful and kind”
“Winston and Rebecca are some of the best people.”
4. Will Hire Again
Nationwide Average: 8.18/10
Big Lick Moving consistently demonstrates exceptional performance and reliability, earning repeated recommendations and a strong intent among clients to enlist their services for future moves.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“will use them again”
5. Professionalism
Nationwide Average: 8.31/10
Big Lick Moving consistently receives high praise for their hardworking, knowledgeable, and exceptionally professional service, with specific commendations for team members going above and beyond in their conduct and customer service.
Recent Reviews Mention...
“great work by movers”
“impressed with the professional service”
“crew conducted themselves professionally”
6. Precision & Care
Nationwide Average: 8.01/10
Big Lick Moving consistently demonstrates exceptional commitment to protecting furniture, antiques, and properties, ensuring everything is moved safely and effectively.
Recent Reviews Mention...
“they protected my door and molding and used extra materials”
“took excellent care of my property”
“they take care of furniture and protect the house”
Great Crew Members
Richard, Travis | very professional from start to finish |
Richard, Travis | protected door, molding, and provided extra materials |
Richard, Zavier | impressed with their professional service, friendly and courteous |
Winston | Winston is hard working and intelligent |
Winston | Winston is of strong, trustworthy character. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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