PODS Moving & Storage has nearly 25 years of experience in the moving and storage industry. The company is based in Green Bay, Wisconsin, and offers services in the United States, Canada, Australia, and the United Kingdom. As part of the diverse community of movers in Green Bay, WI, PODS provides personalized moving and storage solutions with multiple container sizes, flexible scheduling, and built-in storage options. In addition to moving and storage, the company offers additional services such as car shipping, moving supplies, and packing and loading assistance. With over 6 million moves under their belt, including 1.5 million long-distance moves, and 245+ storage center locations, PODS stands out as an industry leader offering convenient and flexible solutions for their customers' moving and storage needs.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is frequently praised for its convenience, excellent service, and professional approach, though a few customers report poor experiences.
Recent Reviews Mention...
“great way to move”
“Convenient and excellent service”
“Totally satisfied with the service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives high praises for on-time delivery and pickup, proactive communication from drivers, and adaptability to schedule changes, despite a few reports of delays and scheduling issues.
Recent Reviews Mention...
“They called before delivery”
“took 4 days to move when it shouldn't have”
“Pods are delivered and picked up when expected”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives praise for their pricing and value, however, some customers have reported issues with overcharging and have found cheaper alternatives.
Recent Reviews Mention...
“The price makes so much sense”
“the price is good”
“good value”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally receives positive feedback for their responsive, professional, and helpful interactions, despite a few reports of unsatisfactory phone experiences and issues with online booking.
Recent Reviews Mention...
“They called before delivery”
“chatted with the deliver person, very helpful”
“My questions were answered when I called”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally appears to struggle with consistency, as customers report being overcharged due to website issues, unexpected automatic billing, and misrepresentation of terms, despite some instances where they fulfilled their pricing promises.
Recent Reviews Mention...
“Overcharged due to website issues.”
“Did everything they said they would do”
“Automatically billed for pick up without prompt”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally provides fast service with some occasional instances of slower-than-expected moving times.
Recent Reviews Mention...
“ridiculous to take 4 days for a 33-mile move”
“unload time was excellent”
“they were fast”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently exhibits a highly positive attitude, with customers frequently praising the friendly and professional demeanor of its drivers, office staff, and workers.
Recent Reviews Mention...
“the guys were very friendly”
“Drivers were very nice”
“Very friendly drivers”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives high praise and recommendations, with a majority of customers expressing their definitive intention to use their services again, despite a few customers indicating they would not return or recommend the company.
Recent Reviews Mention...
“would definitely hire again”
“would definitely hire them again”
“Totally satisfied and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage consistently receives praise for their drivers and staff who are frequently described as professional, efficient, and polite, although there has been an isolated report of unprofessional behavior.
Recent Reviews Mention...
“Drivers were very professional”
“Drivers were incredibly professional.”
“completely unprofessional”
10. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage receives high praise for their drivers' careful handling of the POD and property, meticulous care of items, provision of clean and secure pods, and ensuring belongings are safe and well-stored, although a minor incident with a lamp post was noted.
Recent Reviews Mention...
“drivers showed care for the POD and property”
“never had any damage to any of our belongings”
“took good care of the items”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Green Bay Moving Services
Nearby Cities
