Lake Geneva-based MACS Moving and Storage is a full-service moving company that has served Southeastern Wisconsin and Northern Illinois for over nine years. It takes pride in being a family-owned and operated business. The MACS Moving team works with the utmost care and professionalism, making sure their clients’ belongings are safe and sound throughout the entire moving process. They are dedicated to providing the best possible customer experience, whether you’re moving locally or long distance. These professionals can handle even the most challenging home and business moves, including piano and gun safe relocations. They also have storage facilities that are fully gated and equipped with 24-hour surveillance. You can choose from portable storage containers, self-storage, and climate-controlled storage units with on-site management. Give MACS Moving a call. Its friendly staff will be happy to provide you with a free quote.
MACS Moving and Storage
Ranked Top 10 Best Movers in Franklin, WI
About MACS Moving and Storage
Additional Cities Served: Muskego, Machesney Park, Geneva, Macomb, Oconomowoc, HartfordShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Packing
- Storage
Wisconsin Moving License
Active
Last Checked: 04/30/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of MACS Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
MACS Moving and Storage is consistently described as delivering professional, efficient, and exceptional moving services, with customers expressing high satisfaction and noting the company's dedication, care, and expertise in handling moves, despite a single mention of pricing concerns.
Recent Reviews Mention...
“very professional and courteous”
“Awesome movers provided great service.”
“Absolutely the best and most professional company”
2. Punctuality
Nationwide Average: 8.07/10
MACS Moving and Storage consistently demonstrates exceptional timeliness, with numerous instances of being on time as promised, arriving promptly, and strictly adhering to scheduled commitments.
Recent Reviews Mention...
“they were on time as promised”
“very timely”
“very prompt on arrival”
3. Affordability
Nationwide Average: 7.69/10
MACS Moving and Storage is frequently praised for their competitive pricing, often coming in under budget and being considered a cost-effective and valuable choice, despite a few remarks about higher prices or unexpected costs.
Recent Reviews Mention...
“cheaper than other movers”
“Very competitive prices”
“cheaper than what was actually estimated”
4. Communication
Nationwide Average: 7.53/10
MACS Moving and Storage consistently receives praise for their professionalism, responsiveness, and clear communication throughout the moving process, though there is a single mention of difficulty in making contact.
Recent Reviews Mention...
“office staff was efficient”
“Helpful family who owns it”
“Excellent follow-up and always available for questions”
5. Stick to Prices
Nationwide Average: 5.99/10
MACS Moving and Storage generally upholds their estimated costs, often charging less than quoted and maintaining transparency, with a single instance of charging slightly more than initially invoiced.
Recent Reviews Mention...
“Move flowed exactly as set up”
“quote was spot on”
“estimate adjusted to the actual time”
6. Speed
Nationwide Average: 8.58/10
MACS Moving and Storage generally receives high praise for their efficiency and quick service, although there was an isolated concern regarding a rushed job that may have warranted more time.
Recent Reviews Mention...
“moving me swiftly”
“Unloaded everything with speed and accuracy”
“efficient in fitting everything in the pod”
7. Friendliness
Nationwide Average: 8.91/10
MACS Moving and Storage consistently receives praise for their polite, professional, and courteous team, which is characterized by a hard-working attitude, pleasant demeanor, and exceptional customer service ethos, reflecting a company culture of warmth and respect.
Recent Reviews Mention...
“polite and efficient indicates friendliness.”
“Professional, polite”
“Team was hard working and dedicated”
8. Will Hire Again
Nationwide Average: 8.18/10
MACS Moving and Storage appears to be a highly favored option with consistent customer endorsements acknowledging their intent to use the company's services in future moves and to recommend them to others due to their satisfaction and positive experiences.
Recent Reviews Mention...
“will use them again for certain”
“would definitely use again”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
MACS Moving and Storage consistently receives praise for their courteous, efficient, and highly trained team, demonstrating exceptional professionalism throughout their moving services with only a rare mention of potential inexperience.
Recent Reviews Mention...
“very professional and courteous”
“Professional”
“very knowledgeable on assembling/unassembling pieces”
10. Conflict Handling
Nationwide Average: 4.07/10
MACS Moving and Storage generally receives high praise for going above and beyond to address and resolve issues, though there are isolated instances of dissatisfaction regarding follow-up and damage resolution.
Recent Reviews Mention...
“Willingly shifted furniture around for best fit”
“arranged to move unexpected items from the new home”
“went beyond expectations to make everything right”
11. Precision & Care
Nationwide Average: 8.01/10
MACS Moving and Storage consistently receives praise for their extremely cautious and meticulous approach, suggesting that they treat customers' possessions with exceptional attention, though there are a couple of isolated incidents of minor damage.
Recent Reviews Mention...
“extremely cautious and careful with every piece”
“took extremely good care of our floors and goods”
“Careful handling of items moved”
Great Crew Members
| Owen, Mike | Owen and Mike were skilled and patient |
| Jake, Austin | Jake and Austin were a delight |
| Ryan | gave a spot on quote |
| Ryan | Worked to create the most efficient, cost-effective solution |
| Kayla,Jake,Austin | Kayla, Jake, and Austin have been lifesavers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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