Mad City Moving

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MoversChevron RightWisconsinChevron RightMadisonChevron RightMad City Moving
based on 662+ data points
Circle Info

About Mad City Moving

Founded in 1983, Mad City Moving has traveled over a million miles, moving more than 2,500,000 boxes. It has served over 115,000 happy customers through the years and continues to cater to the moving needs of clients in Wisconsin and the entire Midwest. Mad City Moving is a locally owned and operated business based in McFarland. It provides residential and corporate services for people moving across the state or across the country. This moving team is highly qualified. They are skilled in packing, furniture assembly, and handling delicate items, always making sure to use blankets, shrink-wrapping, and floor and door protection. Storage options are also available. You can use the company’s secure facilities for up to one year without any restrictions on the size or weight of household items that you can store. If you're looking for Madison, WI moving services, Mad City Moving is a viable option. Mad City Moving knows how expensive moving can be. That is why it offers flat-rate estimates that make it easy to budget for your move.

Moving Services

  • Residential & corporate moving services
  • Storage services
  • Packing services
  • Delivery services
  • Local and long-distance moving
  • Door to door services
  • Assembling furniture
  • Moving delicate items in the home
  • Temporary storage for up to one year
  • Moving household items of any size

Wisconsin Moving License

Active

Last Checked: 04/30/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

699743

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Mad City Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.19/10

Nationwide Average: 8.44/10

Comment Dots

Mad City Moving generally provides highly satisfactory services with most customers praising their professionalism and efficiency, though a few have reported negative experiences regarding service and care for items.

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Recent Reviews Mention...

highly recommend this company and would hire again

never used a moving company before but had a great experience

fantastic value

2. Punctuality

8.43/10

Nationwide Average: 8.07/10

Comment Dots

Mad City Moving generally receives high praise for being on time, though there are a few instances of cancellations and lateness without notice.

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Recent Reviews Mention...

they showed up on time

they cancelled without notifying me

Movers were on time

3. Affordability

7.24/10

Nationwide Average: 7.69/10

Comment Dots

Mad City Moving is generally perceived as accommodating, cost-effective, and offering competitive rates, though there are notable concerns about being charged more than the initial estimates.

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Recent Reviews Mention...

accommodating and cost effective

came in under budget

fantastic value

4. Communication

6.51/10

Nationwide Average: 7.53/10

Comment Dots

Mad City Moving generally provides excellent service, with most customers praising their responsive, professional, and helpful interactions, though there are notable exceptions highlighting issues with rudeness, lack of follow-up, and poor handling of certain situations.

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Recent Reviews Mention...

lady on the phone not helpful

booked them in advance with an easy process

didn't receive the follow-up call as promised

5. Stick to Prices

5.99/10

Nationwide Average: 5.99/10

Comment Dots

Mad City Moving has a mixed reputation with numerous customers praising them for coming in under or right on estimate, while a significant portion also report being charged well over the quoted prices.

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Recent Reviews Mention...

came in under the original estimate

Charged over $1000 more than our estimate.

only do the estimated time of work

6. Speed

9.51/10

Nationwide Average: 8.58/10

Comment Dots

Mad City Moving is highly praised for their fast, efficient, and hardworking approach to moving, ensuring jobs are completed quickly and within or under the expected time frame.

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Recent Reviews Mention...

fast with the move

extra help ensured the job got done

efficient in the move

7. Friendliness

8.28/10

Nationwide Average: 8.91/10

Comment Dots

Mad City Moving generally receives high praise for their polite and pleasant staff, though there are a few noted instances of unprofessionalism and rudeness.

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Recent Reviews Mention...

not professional

they were very polite and respectful

Movers were pleasant.

8. Will Hire Again

7.63/10

Nationwide Average: 8.18/10

Comment Dots

Mad City Moving generally receives high praise for their service, with a significant majority of customers expressing strong intentions to use their services again or recommend them to others, notwithstanding a few dissatisfied voices expressing reluctance or dissatisfaction toward rehiring.

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Recent Reviews Mention...

highly recommend them and would hire again

would happily recommend them to anyone

recommend this company and would hire again

9. Professionalism

7.1/10

Nationwide Average: 8.31/10

Comment Dots

Mad City Moving generally receives positive remarks for their efficiency, politeness, and professional conduct, though there are notable instances of unprofessional behavior, particularly from management and in customer interactions.

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Recent Reviews Mention...

they are professional

lady on the phone not helpful and not professional

very professional and efficient

10. Conflict Handling

2.34/10

Nationwide Average: 4.07/10

Comment Dots

Mad City Moving appears predominantly unresponsive and ineffective, with numerous instances of refusal to adequately address or rectify customer issues, despite a few instances where efforts were acknowledged.

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Recent Reviews Mention...

made adjustments for issues that arose

offered to pay towards the cost of fixing the frame

very accommodating

11. Precision & Care

7.56/10

Nationwide Average: 8.01/10

Comment Dots

Mad City Moving generally receives strong praise for their attentive and protective approach to moving possessions, despite a few reports of mishandled items and damages.

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Recent Reviews Mention...

they were careful with my possessions

careful with items

careful with items

Customer Insights icon

Customer Insights

Local Move Duration: 4.5 hours from 9 reviews

Great Crew Members icon

Great Crew Members

Sam, BrandiSam and Brandi provided great service
Jay,Jeremiah,Goncalowere wonderful to work with
Jean,GabeJean and Gabe were prompt, courteous, professional and fast
Mike, RobMike and Rob were very helpful during the move
Cedric, Jay, Ronwere so awesome and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Mad City Moving

Location
2825 Perry St, Madison, WI, 53713
Phone
(608) 274-9855
Link
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