There are very few moving companies that have the distinction of serving customers for over a century. Coakley Brothers has been in the relocation business since 1888. And not only does it provide world-class moving services, but it also offers storage solutions to help declutter your life. Its expertise lies in full-service moving and packing; that’s where Coakley Brothers made its name. Over 130 years later, it continues to provide exceptional service through every interaction. It has a fleet of well-maintained trucks with full-time, certified professional moving crews. Coakley Brothers takes pride in being one of the fast and efficient movers in Milwaukee, WI. No matter whether you're moving next door or across the country, it promises that you always get the quality service that has been its signature since it first opened for business.
Coakley Brothers
About Coakley Brothers
Additional Cities Served: Madison, Racine, Appleton, Waukesha, Oshkosh, West AllisShow More >
Moving Services
- Moving & service professionals for corporations & residents
- Furniture Installation
- Move Management
- Construction Management
Wisconsin Moving License
Active
Last Checked: 04/30/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coakley Brothers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coakley Brothers appear to be highly regarded by many customers for their professionalism and effective moving services, though they face criticism from a few for underperformance and negative experiences.
Recent Reviews Mention...
“did not meet expectations”
“poor experience with the moving service”
“Awesome service and very professional”
2. Punctuality
Nationwide Average: 8.07/10
Coakley Brothers generally receives high praise for being on time and even arriving early, although there are notable exceptions where customers experienced significant delays or no-shows.
Recent Reviews Mention...
“arrived 10 minutes early”
“on time”
“Punctual”
3. Affordability
Nationwide Average: 7.69/10
Coakley Brothers has received mixed feedback ranging from experiences of significantly higher than expected charges to praise for competitive and fair pricing.
Recent Reviews Mention...
“spent much more than with other movers”
“paid much more for our move than planned”
“they were 50% higher than the verbal estimate”
4. Communication
Nationwide Average: 7.53/10
Coakley Brothers has a mix of reviews with several customers experiencing serious issues and dissatisfaction while an equal number praise the responsiveness and quality of interaction, displaying a polarized customer sentiment.
Recent Reviews Mention...
“communication was horrible”
“Calls not returned, e-mails not answered”
“did not respond to phone and email messages”
5. Stick to Prices
Nationwide Average: 5.99/10
Coakley Brothers has received mixed feedback indicating a general dissatisfaction with several customers experiencing higher-than-quoted charges, though some have reported accurate or well-adjusted billing.
Recent Reviews Mention...
“could not get an updated quote”
“Invoice did not reflect actual time utilized”
“estimate was 50% higher than expected”
6. Speed
Nationwide Average: 8.58/10
Coakley Brothers generally receives high praise for their efficiency and quick execution of moves, though there are a couple of reports of longer-than-expected moving times.
Recent Reviews Mention...
“efficient”
“Move was executed quickly”
“they worked HARD”
7. Friendliness
Nationwide Average: 8.91/10
Coakley Brothers consistently receives praise for their courteous, professional, and approachable team, though there are rare instances of negative experiences noted.
Recent Reviews Mention...
“They were very courteous”
“were polite, well-mannered”
“men were courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Coakley Brothers generally receives a positive response, with many customers expressing high satisfaction and intent to rehire due to excellent service, though there are notable instances of strong dissatisfaction regarding issues like estimate discrepancies, moving item refusals, rescheduling and damaged items leading to a refusal to rehire.
Recent Reviews Mention...
“would not use Coakley Brothers again”
“will never use Coakley Brothers again”
“Would hire again because of awesome service”
9. Professionalism
Nationwide Average: 8.31/10
Coakley Brothers generally receives high praise for very professional behavior, polite and hardworking attitudes, and exceptional care in their work, despite a few critical comments regarding unprofessional conduct and use of unapproved workers.
Recent Reviews Mention...
“Very professional behavior”
“polite, well-mannered and productive”
“Took pride in their work and were completely professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Coakley Brothers generally appears to be viewed negatively, with customers frequently dissatisfied by the company's lack of response and failure to accept responsibility for damages and issues, despite one instance of promptly addressing a billing error.
Recent Reviews Mention...
“would not accept responsibility for loss”
“quickly rectified the billing issue and apologized”
“did not provide immediate alternative solution”
11. Precision & Care
Nationwide Average: 8.01/10
Coakley Brothers generally receive praise for being very attentive and careful with customers' belongings, though there are several accounts of damage and mishandling that contrast with the majority of positive feedback.
Recent Reviews Mention...
“damaged items and poorly handled”
“very careful with belongings, particularly delicate items”
“great care of our furniture”
Great Crew Members
| Joel, Verdel | Joel packed crystal perfect, Verdel did great packing furniture |
| Landon,Antoine | Landon was helpful and responsive, Antoine led well |
| Derek | huge thank you to Derek and his crew |
| Coakley Brothers and Brothers Interiors | provided extensive services keeping goals consolidated |
| Anthony, Thomas, Anton | amazing job, prompt, polite, funny, took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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