Brothers Moving & Storage is a family-owned moving company based in Waukesha and St Francis, Wisconsin, founded in 2012 by Christopher Schultz and his brother. The company provides a range of moving services, including residential, commercial, labor-only, and moving storage for clients in areas such as Waukesha, Milwaukee, Racine, Kenosha, Mequon, West Bend, and St Francis. As a local moving company, Brothers Moving & Storage offers trained professional movers, personal moving coordinators, fully screened movers, home protection, no hidden charges, and free blanket wrapping for full-service moves. For those interested in other movers in Milwaukee, WI, other options can also be considered.
Brothers Moving & Storage
About Brothers Moving & Storage
Additional Cities Served: Madison, Racine, Waukesha, West Allis, Wauwatosa, New BerlinShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
Wisconsin Moving License
Active
Last Checked: 04/30/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Brothers Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Brothers Moving & Storage has predominantly negative reviews with complaints about service and damage, despite a few highly positive experiences.
Recent Reviews Mention...
“handled things VERY professionally”
“great work by movers”
“Brothers Moving was an excellent experience”
2. Punctuality
Nationwide Average: 8.07/10
Brothers Moving & Storage consistently struggles with being on time and notifying customers of delays appropriately.
Recent Reviews Mention...
“They were on time”
“they were timely”
“They arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Brothers Moving & Storage consistently charges significantly more than their initial quotes, leading to numerous complaints about final costs vastly exceeding estimates.
Recent Reviews Mention...
“move was at a reasonable price”
“had fair pricing”
“final invoice was significantly less than expected”
4. Communication
Nationwide Average: 7.53/10
Brothers Moving & Storage generally struggles with maintaining consistent and effective communication with their clients, marked by several reports of unresponsiveness and unhelpful interactions despite a few instances of positive feedback.
Recent Reviews Mention...
“responsive and flexible when plans changed”
“Communication with company before the move was excellent”
“office was really helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Brothers Moving & Storage has a predominantly negative reputation, with numerous customers facing prices significantly higher than initially quoted.
Recent Reviews Mention...
“final invoice was significantly less than expected”
“gave different excuses for failure”
“ended up paying over double the quoted price”
6. Speed
Nationwide Average: 8.58/10
Brothers Moving & Storage has overwhelmingly negative feedback for being significantly slow, with instances of excessively long moves and inadequate equipment, overshadowing the few accounts of efficient work.
Recent Reviews Mention...
“moved quickly and efficiently”
“efficient during the move”
“Fast move”
7. Friendliness
Nationwide Average: 8.91/10
Brothers Moving & Storage receives mixed reviews, with customers praising the crew's friendliness but critiquing the owner's rudeness and overall lack of amiable interaction.
Recent Reviews Mention...
“Very respectful and business oriented”
“asked a lot of questions, very engaging”
“relocation workers are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Brothers Moving & Storage generally receives negative feedback with a significant number of customers explicitly stating they would not hire or recommend them again, despite a few highly positive testimonials.
Recent Reviews Mention...
“Will be using them again!!!!”
“recommend this company and would hire again”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Brothers Moving & Storage generally receives criticism for unprofessional behavior, lack of training, and unexpected conduct, despite a few positive remarks about their professionalism.
Recent Reviews Mention...
“handled things VERY professionally”
“was very professional”
“Very efficient and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Brothers Moving & Storage consistently demonstrates a lack of effort to resolve customer complaints or correct mistakes, evidently ignoring or dismissing issues raised by clients.
Recent Reviews Mention...
“went above and beyond when the bed wouldn't fit”
“swiftly addressed any concern or issue”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Brothers Moving & Storage overwhelmingly receives negative feedback for damaging belongings, inadequate protective measures, and inefficient handling, despite a few instances of satisfactory care.
Recent Reviews Mention...
“careful and considerate with items”
“never had an issue with anything breaking”
“very careful with items, even with heavy adjustable bed”
Customer Insights
Local Move Duration: 5 hours from 8 reviews
Great Crew Members
William | William has been our lead mover both times and he's exceptional |
Jammal, William | great & fast, took down beds and reassembled |
Will,Jamal | very careful and worked professionally, respectful and business oriented |
William,Jamal | All-stars in the move, hoping extra charge benefits them. |
Will,Mike,Maurice | efficient and worked hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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