Five Star Movers is a full-service moving company in Waukesha, WI, providing local and long-distance relocation services to customers in Milwaukee and surrounding areas. With years of experience in the industry, this locally owned business understands that every move is unique and will provide you with an affordable, accurate quote to get your items moved safely. Its staff is courteous and knowledgeable in handling any type of move, from small to large-scale residential and commercial projects. They are experts at handling large, heavy, or delicate items, so you can rest assured that nothing gets damaged during the process. Five Star Movers also offers short and long-term storage solutions, professional packing services, and complete unpacking and setup at your new home or office. It is fully bonded and insured for your peace of mind.
Five Star Movers
About Five Star Movers
Additional Cities Served: Madison, Waukesha, Oshkosh, West Allis, Wauwatosa, New BerlinShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Full Service Packing
- Complete Unpacking and Setup
- Large Item (ex: Hot tub) Moving
- Heavy Item (ex: Piano) Moving
- Delicate Item (ex: Antique) Moving
- Short Term Storage Solutions
- Long Term Storage Solutions
Wisconsin Moving License
Active
Last Checked: 04/30/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Five Star Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Five Star Movers generally provides exceptional moving services, earning high praise for efficiency, professionalism, and overall satisfaction, despite a few reports of dissatisfaction and negative experiences.
Recent Reviews Mention...
“can’t say enough good things about Five Star Moving”
“great work by movers”
“Five Star Movers moved swiftly to pack up”
2. Punctuality
Nationwide Average: 8.07/10
Five Star Movers is highly regarded for consistently arriving on time or even ahead of schedule, with an isolated report of delays.
Recent Reviews Mention...
“were timely when they arrived”
“They were at our home right on time”
“showed up promptly at the agreed time”
3. Affordability
Nationwide Average: 7.69/10
Five Star Movers is highly praised for its reasonable pricing, consistently beating competitor prices, and even charging less than estimated, despite a singular concern regarding trustworthiness.
Recent Reviews Mention...
“very reasonable compared to others”
“reasonable prices”
“beats all the other prices”
4. Communication
Nationwide Average: 7.53/10
Five Star Movers is highly praised for their responsiveness, clarity, and professionalism, although there were isolated incidents of communication breakdown after pick-up and increased stress.
Recent Reviews Mention...
“extremely responsive and answer their phone and email”
“Ike was wonderful and understood our situation”
“Isac was prompt and professional in communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Five Star Movers generally maintains the quoted price with several positive experiences though there are notable exceptions where customers faced significant discrepancies and issues.
Recent Reviews Mention...
“completed the work within the estimate”
“no hidden fees”
“paid the price originally quoted minus small incidentals”
6. Speed
Nationwide Average: 8.58/10
Five Star Movers is generally perceived as efficient and fast, often completing moves quickly and with great energy, despite an isolated complaint about slowness due to multiple stops.
Recent Reviews Mention...
“They worked quickly but carefully”
“team moved swiftly to pack and unload”
“constantly moving, didn't waste time”
7. Friendliness
Nationwide Average: 8.91/10
Five Star Movers is highly praised for their professionalism, positive energy, and courteous nature, with only an isolated instance of dissatisfaction noted.
Recent Reviews Mention...
“the most polite, kind, respectful”
“Both men were very professional and kind”
“very friendly and seemed happy to work”
8. Will Hire Again
Nationwide Average: 8.18/10
Five Star Movers generally receives high praise and repeat business interest, despite a small number of customers expressing significant dissatisfaction.
Recent Reviews Mention...
“will be using them again and recommending to all”
“would definitely recommend them and hire again”
“So glad I called them”
9. Professionalism
Nationwide Average: 8.31/10
Five Star Movers receive predominantly high praise for their professionalism, care, and efficiency, despite a few criticisms regarding unprofessional behavior and lack of experience in certain instances.
Recent Reviews Mention...
“hard working people to help in my move”
“Both men were very professional”
“professional and no time wasted on cell phones”
10. Conflict Handling
Nationwide Average: 4.07/10
Five Star Movers generally shows a proactive and committed approach to resolving issues and ensuring customer satisfaction, although there have been instances where they failed to rectify damages or attempt resolutions.
Recent Reviews Mention...
“willing to go above and beyond”
“quickly resolved the miscommunication about packing”
“followed up to make sure all had gone well”
11. Precision & Care
Nationwide Average: 8.01/10
Five Star Movers generally receives high praise for their meticulous and damage-free moving services, although there are a few reports of damages and losses.
Recent Reviews Mention...
“Everything got to the new home without any damage”
“moved items carefully into the storage unit”
“not one scuff on furniture”
Customer Insights
Local Move Duration: 4.75 hours from 7 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Ike, Al, Don | Ike was understanding, Al and Don were professional and careful |
| Don, Al | didn’t hesitate to move heavy items, tackle stairs |
| Al, Robert | worked incredibly hard, ensured smooth move |
| Alex, Robert | handled valuable items with care and worked efficiently |
| Al,Robert | fantastic, professional, respectful, organized, kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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